Prevention Manager Customer Service

LP Lennie Perry

Newport News, VA ***** 757-***-**** *******@*****.***

PROFESSIONAL

SUMMARY

Self-confident Loss Prevention Manager with over 12 years of experience in managing loss prevention programs for over several stores in various cities. Skilled at developing, conducting and overseeing the implementation of loss prevention initiatives and programs. Working knowledge of security equipment and databases. I am a

dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also, I want to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.

ACCOMPLISHMENTS . My biggest accomplishment was serving my country, now a proud veteran of the United States Navy.

. Deployed with Naval Special Warfare groups abroad SKILLS Court Hearings

Internal Loss Prevention

Loss Prevention Policies

Safety Violations

CCTV Surveillance

Client Needs Assessment

Critical Thinking

Internal Fraud

Investigation Tactics

Able to discuss ways to improve a

companies shrink based on profit and

loss reports

WORK HISTORY LOSS PREVENTION SPECIALIST 10/2002 to 08/2014 Walmart Newport News, VA

. Protected company assets through identifying suspicious activity and shrink opportunities.

. Assisted in inclement weather procedures, placement of security controls, apprehensions of shoplifters.

. Worked closely with local police to compile investigations and wrote reports.

. Testified in court to ensure prosecution of theft suspects.

. Conducted store audits to identify problem areas or procedural deficiencies.

. Implemented or monitored processes to reduce property or financial loses.

. Investigated known or suspected internal theft of store, vendor fraud.

. Lead and conducted safety meetings to discuss how to maintain a safe working environment.

DEPARTMENT MANAGER 12/2001 to 10/2002

Walmart Virginia Beach, VA

Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

Communicated with managers of other departments to maintain transparency.

Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

INVENTORY CONTROL SPECIALIST 08/1999 to 12/2001

Walmart Virginia Beach, VA

Audited and corrected discrepancies in inventory numbers. Completed physical inventory counts each month to support the company's business demands.

Recorded information, shortages and discrepancies to keep records current and accurate.

Completed daily cycle counts to maintain accuracy of records to keep a certain amount of inventory on the sales floor.

On the sales floor, along with stocking merchandise, provided excellent customer service.

Supported and maintained a safe working environment and focused on safe working habits.

Operated all backroom equipment (i.e. forklift, walkie stackie, scissor lift.) Verified incoming products and checked delivery totals to keep system records current and accurate.

EDUCATION General Studies

Swansboro High School, Swansboro, NC

Biology/anatomy

North Carolina Central University, Durham, NC

AFFILIATIONS V.F.W.

D.A.V.

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