Debra Jackson
Hard worker Dependable reliable
Milwaukee, WI 53215
*****************@*****.***
• Individual with strong technical, interpersonal and problem-solving skills, seeking a position in the field of Human Services or Customer Service.
#ready to work
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
A sanitizer
Milwaukee Public School/Clean Power - Milwaukee, WI August 2020 to Present
Environment service sanitizing all areas of the schools preparing the building for entry Housekeeper
Drury Hotels - Milwaukee, WI
September 2019 to Present
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
• Replenish supplies, such as drinking glasses, linens, and bathroom items.
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers. Environmental Services Assistant
Aurora Health Care - Milwaukee, WI
October 2018 to April 2019
• Clean building floors by sweeping, mopping, scrubbing, and vacuuming.
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Clean windows, glass partitions, or mirrors, using soapy water or other detergents.
• Notify managers concerning need for major repairs or additions to building operating systems.
• Requisition supplies or equipment needed for cleaning and maintenance duties. Claims Administrator
A.B. Data - Milwaukee, WI
May 2017 to December 2017
Process and record new insurance policies and claims.
• Correspond with insured or agent to obtain information or inform them of account status or changes.
• Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
• Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes
• Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
Caregiver/Personal Assistant
Independent Living Systems, llc - Milwaukee, WI
April 2014 to September 2017
Helping the elderly with groceries cleaning giving him meds bath taking them to the store or I'll do the shopping for them taking them to appointments
Environmental Service Assistant
Mahler Clean - Milwaukee, WI
August 2016 to April 2017
• Perform various general cleaning duties including vacuuming, trash/recycling collection, dusting, mopping, cleaning of restrooms, or any other general cleaning tasks as directed.
• Notify managers concerning need for major repairs or additions to building operating systems.
• Requisition supplies or equipment needed for cleaning and maintenance duties.
• Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
Assistant Manager
Friendship house - Milwaukee, WI
September 2008 to October 2012
Data entry filing vaccine processing documents regarding daily activities answering phones typing memos and emails checking voicemail scheduling counseling and assessment for victims of domestic violence and abuse and medical support tracking
Education
Associate in Customer Service/Office Assistant
Milwaukee Area Technical College
February 2004 to June 2026
Skills
• Microsoft Word (3 years)
• Salesforce
• Laundry
• Medical records
• Operating systems
• Word processing
• Caregiving
• Desktop support
• Filing
• Typing
• Data entry
• Windows
• Assistant manager experience
• Computer networking
• Supervising experience
• Cleaning
• Help desk
Certifications and Licenses
Certifications in Customer Service/Office Assistant/Caregiver/Youth Trainer May 2009 to Present
• Data Entry/Word Processing.Claims
CPR Certification
First Aid Certification
CNA
Assessments
Mechanical Skills: Monitoring — Familiar
October 2019
Monitoring machine indicators to determine appropriate functioning. Full results: Familiar
Basic Maintenance and Repair — Familiar
October 2019
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: Familiar
Workplace English — Familiar
October 2019
Understanding spoken and written English in work situations. Full results: Familiar
Reliability — Highly Proficient
June 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Sales Skills: Influence & Negotiation — Completed
June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed
Electronic Medical Records: Best Practices — Completed June 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed
Reliability — Highly Proficient
January 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Data Analysis — Completed
May 2019
Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data.
Full results: Completed
Basic Maintenance and Repair — Familiar
December 2019
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: Familiar
Verbal Communication — Familiar
November 2019
Speaking clearly, correctly, and concisely
Full results: Familiar
Administrative assistant/receptionist — Completed
October 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.