Debra Jackson

Hard worker Dependable reliable

Milwaukee, WI 53215

adtd7u@r.postjobfree.com

+1-414-***-****

• Individual with strong technical, interpersonal and problem-solving skills, seeking a position in the field of Human Services or Customer Service.

#ready to work

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

A sanitizer

Milwaukee Public School/Clean Power - Milwaukee, WI August 2020 to Present

Environment service sanitizing all areas of the schools preparing the building for entry Housekeeper

Drury Hotels - Milwaukee, WI

September 2019 to Present

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

• Replenish supplies, such as drinking glasses, linens, and bathroom items.

• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers. Environmental Services Assistant

Aurora Health Care - Milwaukee, WI

October 2018 to April 2019

• Clean building floors by sweeping, mopping, scrubbing, and vacuuming.

• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

• Clean windows, glass partitions, or mirrors, using soapy water or other detergents.

• Notify managers concerning need for major repairs or additions to building operating systems.

• Requisition supplies or equipment needed for cleaning and maintenance duties. Claims Administrator

A.B. Data - Milwaukee, WI

May 2017 to December 2017

Process and record new insurance policies and claims.

• Correspond with insured or agent to obtain information or inform them of account status or changes.

• Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.

• Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes

• Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.

Caregiver/Personal Assistant

Independent Living Systems, llc - Milwaukee, WI

April 2014 to September 2017

Helping the elderly with groceries cleaning giving him meds bath taking them to the store or I'll do the shopping for them taking them to appointments

Environmental Service Assistant

Mahler Clean - Milwaukee, WI

August 2016 to April 2017

• Perform various general cleaning duties including vacuuming, trash/recycling collection, dusting, mopping, cleaning of restrooms, or any other general cleaning tasks as directed.

• Notify managers concerning need for major repairs or additions to building operating systems.

• Requisition supplies or equipment needed for cleaning and maintenance duties.

• Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.

Assistant Manager

Friendship house - Milwaukee, WI

September 2008 to October 2012

Data entry filing vaccine processing documents regarding daily activities answering phones typing memos and emails checking voicemail scheduling counseling and assessment for victims of domestic violence and abuse and medical support tracking

Education

Associate in Customer Service/Office Assistant

Milwaukee Area Technical College

February 2004 to June 2026

Skills

• Microsoft Word (3 years)

• Salesforce

• Laundry

• Medical records

• Operating systems

• Word processing

• Caregiving

• Desktop support

• Filing

• Typing

• Data entry

• Windows

• Assistant manager experience

• Computer networking

• Supervising experience

• Cleaning

• Help desk

Certifications and Licenses

Certifications in Customer Service/Office Assistant/Caregiver/Youth Trainer May 2009 to Present

• Data Entry/Word Processing.Claims

CPR Certification

First Aid Certification

CNA

Assessments

Mechanical Skills: Monitoring — Familiar

October 2019

Monitoring machine indicators to determine appropriate functioning. Full results: Familiar

Basic Maintenance and Repair — Familiar

October 2019

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Familiar

Workplace English — Familiar

October 2019

Understanding spoken and written English in work situations. Full results: Familiar

Reliability — Highly Proficient

June 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Sales Skills: Influence & Negotiation — Completed

June 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed

Electronic Medical Records: Best Practices — Completed June 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Reliability — Highly Proficient

January 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Data Analysis — Completed

May 2019

Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data.

Full results: Completed

Basic Maintenance and Repair — Familiar

December 2019

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Familiar

Verbal Communication — Familiar

November 2019

Speaking clearly, correctly, and concisely

Full results: Familiar

Administrative assistant/receptionist — Completed

October 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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