Data Entry Customer Service
Resume:
Kristi Zapata
Midland, TX *****
**********@*****.***
Work Experience
Ambassador
MEDCOST
CSR
Remote- WFH
May 2022- October 2022
Provide Health Insurance Benefits
Multiple Screens
Attended Group Meetings
Insurance Verification
HIPAA Regulations
Activus Connect
Ambassador
Remote-WFH
January 2022 -April 2022
•Answer incoming calls
•The ordering of Covid-19 Test
•Received QA’s
•Completed Learning Modules
•HIPAA Regulatins
Dr. Ganta
Receptionist/Secretary
February 2014 to July 2021
Handle office duties including scheduling multiple appointments. Multitasking, checking /out patients. Conduct myself with professionalism.
Customer service skills
•Professional
•Punctual
•Able to handle multiple Lines
•Computer knowledge
•10-key touch
•Calculator usage
•Scheduler
•Detailed messages to the proper provider
•Fax Machine
•Insurance Verification
•HIPAA Regulation
•ICD 10
MISD
Teacher Assistant
Midland,Tx
August 2008 -December 2013
•Teaching students of disabilities.
•Assisted the Teachers with lessons and getting TEKS ready.
•Computer skills
•Fax Machine
•Copier
•Microsoft Word
Agri-Empresa
Customer Service/ Receptionist / Sales
Midland, TX
May 2003 - August 2007
•Customer Service
•Data Entry
•10-Key Touch
•Handled multiple lines
•Microsoft programs
SITEL
January 1996- January 2000
Inbound/Outbound Calls
Sales – ATT Long Distance
Received calls regarding problematic issues.
Education-
GED – 1994
Attended Midland College
Contact this candidate