Customer Service Clerk

SB

SHANKISA BELL

***********@******.*** 754-***-**** 3980 SW 51st Apt2, FL 33312

Spreadsheet development

Schedule and calendar management

Billing and invoicing

Customer satisfaction

Software feature demonstrations

Application software testing

Help desk assistance

System upgrades

Server installations

Walmart 2300 West Pompano Beach, FL

GM Clerk

09/2019 - Current

Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.

Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters. Supported office clerical functions using word processing and other software, email and office machines.

Contacted customers about changes or updates in [Type] accounts, efficiently communicating potential problems.

Processed all sales transactions accurately and promptly to prevent long customer wait times.

Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction. Typed, edited and formaĴed [Type] memos for [Type] employees, updating necessary information and working closely with multiple departments.

Transcribed documents using transcription equipment with high levels of initial accuracy.

Reorganized and digitized over [Number] [Type] files, streamlining overall office organization for enhanced productivity. Used well-developed skill set, including [Skill] to improve relationships with others.

Assisted team members with special projects by coordinating records and resources to meet expected requirements.

Prepared packages for shipment by generating invoices and seĴing up courier deliveries.

Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with [Type] standards. Processed payments worth over $[Amount] daily, verifying cards and giving change for cash payments.

Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.

Kept firm's database updated with new information for cases, including Summary

Skills

Experience

client records, policies and [Type] documents to facilitate work of litigation team.

Reviewed [Type] and [Type] records to check completeness and verify integrity.

Trained office professionals on administrative procedures to keep file handling consistent and accurate.

Oversaw office inventory by restocking supplies and submiĴing purchase orders.

Reviewed and efficiently processed [Number]+ files each day in busy

[Type] environment.

Organized computer-based information to minimize errors. Pulled and organized requested documentation.

Watered and pruned plants according to specific needs for plant type. Unloaded products from trucks and transported to appropriate garden center areas using [Tool] and merchandiser wagon carts. Documented inventory counts and reported to supervisor to identify shrink and damages.

Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment. Logged new inventory in system to document quantities received. Created and implemented programs for pest control, garden maintenance, composting and other related topics.

Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.

Consulted with vendors to secure proper planting materials and reduce waste.

AĴended seminars and workshops to learn about natural pest control products with zero chemicals.

Cleared pathways of overgrowth, debris and snow to reduce hazards. Applied weed and pest control chemicals to protect customer lawns. Planned and cultivated designer lawns and gardens to enhance backyard lawns.

Cared for grounds by mulching, aerating and edging around flower beds and walkways.

Created plans and blueprints to design custom gardens and beds. McDonald's Restaurant Lauderhill, FL

Kitchen Cook Associate

08/2014 - 11/2018

Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.

Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.

Assisted in preparation of menu items such as steaks, burgers and sandwiches.

Collaborated with kitchen team to resolve [Type] issues quickly and effectively.

Operated fryers and grills according to instructions to maintain safety and food quality.

Prepared and plated up to [Number] dishes per day in busy, [Type] restaurant.

Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.

Safely operated ovens, grills and other kitchen equipment to minimize accidents.

Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.

Weighed, measured and mixed ingredients to follow recipes and create dishes.

Marinated food items according to corporate-provided instructions and recipes.

Chopped, diced and sliced ingredients for stir-fries, salads and appetizers. Garnished and arranged plated meals.

Communicated with wait staff regarding special requests, including food allergies and preparation techniques.

Trained [Job title]s in such tasks as chopping vegetables, sauteing meats and grilling fish.

Sanitized workstation before and after shift to prevent illness and food contamination.

Set up work stations prior to restaurant opening to improve speed during busy periods.

Oversaw food product inventory, making recommendations to [Job title] to streamline kitchen operations.

Maintained updated [Type] knowledge through [Task] and [Task]. Kept team on track by assigning and supervising their activities and giving constructive feedback.

Delivered entrees to tables and made sure each guest received correct menu items.

Kept buffet restocked with correct food items.

Assisted servers with table seĴings and beverage refills during busy periods.

Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy. Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements. Reset tables between guests, including refilling condiments and wiping down all surfaces.

School Of Health Careers Lauderhill, FL

Some College (No Degree) in Medical Assisting

Education and Training

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