Banquet Server Assistant Manager

Curriculum Vitae

Joseph Gamal Thabet Garges

Personal Data:

Address: **** ***** ******* **

Orlando FLORIDA 32811

United States

Email: ***************@*****.***

Telephone number: 407-***-****

Date of birth: 05/06/1981

Marital Status: Married

Nationality: Egyptian

Education:

2004 Bachelor degree of Tourism & Hotels (Tourism Section)

Certifications& Training:

1. Crystal Basic Food Hygiene Course (Four Seasons Nile Plaza).

2. Opening Team Member (Four Seasons Nile Plaza).

3. Food and beverage development from ministry of tourism.

4- Training in catering, sales and marketing in Four Seasons Nile Plaza.

Knowledge of Computers:

Good Computer Skills:

1.Microsoft Office: Word, Excel 2007 .

2.Internet.

3.Communications tools (Outlook, Web browsers Engine and conferencing tools.

Client

Position

Duties & responsibilities

Duration

Fairmont Heliopolis and Towers

restaurant Assistant manager

1.Managing 45 person, coaching and motivation.

2.Organization the all duets.

3.Update the staff about any news in our hotel.

4.Make daily briefing to informed about the not available item and pushing sales item.

5.Responsible about all things in the restaurant as equipment’s, staff and maintenance.

Organized Banquets and outside catering.

June. 2013 till feb.2018

The Smokery - Seafood Bar

Restaurant manager

1.Managing 20 persons, coaching and motivation.

2.Organization the all duets.

3.Update the staff about any news in our filed.

4.Make daily brief meeting to discuss all important points.

5.Responsible about all things in the restaurant as equipment’s, staff and maintenance.

6.Make average revenue in daily basics 15.000 L.E and in the weekend 30.000 L.E.

7.Organized Banquets.

8.Good dealing with the VIP guests as considers we are one of very unique restaurant in Egypt.

Oct. 2012 till May.2013

Triangle Group

(Facility services)

Site manager

1-Dealing and handling the gusts events.

2-Responsible about all issues in my site like staff, deposit bank, accounting, purchasing and maintenance

3-Make B.R with the gusts.

4-Give new ideas to get the target.

Feb. 2012 till Sep. 2012

Four Season Inter Casino

Receptionist coordinator

1-Check the gust all information before entering the Casino.

2-Handling hotel reservations for the gusts at the Four Season.

3-Make the reports about my shift to GM.

4-Handling to bring the gust from the airport.

Sep.2011 till Feb.2012

VENGUR GROUB

(Grizzly el Zamalek)

Operation manager

1.Training the staff about all issues as knowledge, hygiene, food safety, customer service, reservation, and handling complains customer satisfaction and Exide customer expectation, saving breakage.

2.Make sequence of service.

3.Make establish for the restaurant.

4.Recruitment staff.

5.Helping in the Equipment’s issues.

January 2011 till Sep. 2011

LA GOURMANDISE in the First Residence Mall, Four Seasons Hotel Giza

Cairo, Egypt

Head Waiter

6.Managing 45person, coaching and motivation.

7.Organization the all duets.

8.Update the staff about any news in our filed.

9.Make daily brief meeting to discuss all important points.

10.Responsible about all things in the restaurant as equipment’s, staff and maintenance.

11.Make average revenue in daily basics 40.000 L.E and in the weekend 65.000 L.E.

12.Organized Banquets and outside catering .

June 2008-Till Dec.2010

SOFITAL EL GEZIRAH

(Buddha Bar)

Head Waiter

1- Responsible about 25 person.

2-Make average revenue 100.000 L.E per day.

3-Organized the reservation.

July.07—Jun.08

Four Seasons Nile Plaza

Bar Waiter

1-Mixing, garnishing and serving alcoholic and non-alcoholic drinks

Guiding guests through menus, demonstrating thorough knowledge of the food and beverages

Assisting in tasks to ensure a stocked, sanitized and safe restaurant

Adhering to company standards for serving alcoholic beverages

2-Make follows up sheet for all duties.

3-Banquet and arrange the weeding pool room.

Nov.04 –Nov.06

TRAVCO

Public Relation

(Imperial Boat)

1-Receiving gust, and make reservation in the pool room.

2- Responsible about gust satisfaction.

Oct.03—Aug.04

GULF SULAIMANIYA

Captain

1-Responsible about the Club House is consider the top restaurant.

Jan00—Nov.03

CONRAD

Banquet Server

1- Banquet and arrange the weeding pool room.

Feb.99—Dec.00

Work History and Training Experience:

Foreign Languages Abilities:

1. Arabic (Excellent as a first language)

2. English (very good as a second language)

Qualifications (according to last job responsibilities):

3. Excellent knowledge of Micros system.

4. Very good communication skills.

5. Good work under stress.

6. Ability work more hours over the shift.

7. Very good ability to handle guest complaints of dissatisfaction.

8. Very good ability to monitor and supervise service team including during rush hours.

9. Very good ability to handle reservations.

10. Very good ability to handle all paper work related to restaurant management.

11.very good bar knowledge. And good mixers

** References are available among request **

Contact this candidate