Sales Consultant Manager
Resume:
CURRICULUM VITAE OF
Pranesh Abran Budhu
PERSONAL DETAILS
Surname : Budhu
First Name : Randveer Abran (Pranesh)
Identity Number : 760-***-**** 080
Date of Birth : 3 July 1976
Nationality : South African
Marital Status : Married
Drivers License : Code 08
Own Vehicle : Yes
Home Language : English
Postal Address : PO Box 1097
Hyper By The Sea
4053
Cell Phone : 084-****-***
E-Mail : **************@*****.***
SECONDARY EDUCATION
Secondary School : Palmview Secondary School
Phoenix
1992 - 1994
Highest Std. Passed : Matric with Exemption / Grade 12 Subjects : English
Afrikaans
Geography
Biology
Woodwork
Typing
HOBBIES
§ Part time Mechanic for over 20 years
§ Rebuilding vintage vehicles
TRAINGING & COURSES COMPLETED
o Enviromental Training: Modules 1 – 4 (2003)
o Order Picker Truck (Code 8)
o Reach Truck (code 5)
o Counterbalanced Truck (Code 1)
o Paint Technology (SAPMA 1 & 2)
o Basic Technology (SAPMA 1 & 2)
o Incident Investigation & Case studies – Incident reports o Paint Systems
o High Performance Coatings
o Applications with various applicators: (Brush, pressure pot, air assisted & airless spray equipment)
o Plascon Paint Academy – Introduction to Paint Systems o On-line courses on paint application via company intranet o Compiled training manuals for the all the regions / branches for Akzonobel Dulux on paint application and uses. Manuals used by all the sales & technical managers nationally to train clients, POS depots.
o Completed various online courses and training sessions on paint, application, brushware to be used etc.
ELCOMETER TRAINING
• DFT (Dry Film Thickness)
• Wet Film Thickness gadges
• Uses & programming of above
COMPUTER EXPERIENCE
Windows 98/XP
Microsoft Office
Powerpoint
Excel
SAP Systems & Main frame
X Drives & Company Portal
CRM and MS office Tools
EMPLOYMENT HISTORY
PELK PROJECTS
o MD (PROJECT MANAGER) – CONSTRUCTION / PAINT INDUSTRY o (February 2022 – Current)
RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Home renovations, construction and painting – new developments Ø Small and large scale construction projects – completed final stages of new NPC Building in Umhlanga Ridge (Durban)
Ø Project managed team of construction workers, skimmers and painters for final handover. Ø Refurbishments – painting, small to medium scale projects, flooring & signage for New Restaurant on Florida Road – WISH
Ø Building / Office refurbishment – PNS – La Lucia Ø Painting and refurbishment of office blocks, and complexes Ø Manage and quality check skimming and painting process for approval Ø Preparation of all surface types for painting, skimming and special painting techniques Ø Consultant to small businesses for paint specifications and conduct training on paint applications.
Ø Current projects – boundary walls, attenuation tanks, skimming, new ceilings and paintings of new homes at Sahiti Coastal Estate.
Ø Technical evaluation and reports for new paint projects. KINGHORN BRUSHWARE (Pty) Ltd
o REGIONAL SALES MANAGER
o (1 June 2021 – 30 January)
o Company Restructure – company has since closed down RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Sales and new business development in the Industrial Sector for Industrial brushes and rollers
Ø Design of specific and customised brushes as per client request for usage. Ø Assist client in offering a solution for their every requirement. Ø Quotes, sales and payment follow ups
Ø Customer services and modification of customer requirements to achieve best and most effective solutions
Ø Assist the factory with technical issues and problem solving Ø Lead and manage team of sales reps to ensure monthly sales targets are achived. Ø Manage and streamline sales orders & forecasts with production manager. Assisted in managing time lines and production orders
Ø New business contracts – renew and update
Ø Assist with production planning vs customer demands. PELK PROJECTS
o MD (PROJECT MANAGER) – CONSTRUCTION / PAINT INDUSTRY o (June 2019 – May 2021)
RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Small and large scale construction projects – completed final stages of new NPC Building in Umhlanga Ridge (Durban)
Ø Project managed team of construction workers, skimmers and painters for final handover. Ø Refurbishments – painting, small to medium scale projects, flooring & signage for New Restaurant on Florida Road – WISH
Ø Building / Office refurbishment – PNS – La Lucia Ø Painting and refurbishment of office blocks.
Ø Painting and refurbishment of complexes
Ø Manage and quality check skimming and painting process for approval Ø Preparation of all surface types for painting, skimming and special painting techniques Ø Consultant to small businesses for paint specifications and conduct training on paint applications.
AKZO-NOBEL ICI DULUX (Pty) Ltd
o AREA TECHNICAL MANAGER
o (5 June 2017 – 28 May 2019)
o Retrenched
RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Training the contractors on application of specialised coating and application tools for example (rollers and cutting brushes)
Ø Customer Complaint Investigation and Resolution - Achieve SLA by being effective complaints management and resolution
Ø Customer Complaint Compensation – Compliance to Complaint Compensation Limits of Authority (LOA).
Ø Trade Sales Support – Full Spectrum Trade Guarantee – routine Quality Audit reports. Ø Specification Team Support – Provide Technical assistance to enable the specification team to generate first time right, fit for purpose specification. Ø Trade Sales Support – manage and resolve technical queries in KZN. Ø Training – Develop consumer knowledge of Dulux brand by providing Product training. Ø Training Manual Development Roll-out – Ensure training for the ATM’s and regional sales team is facilitated and documented.
Ø Compiled complete training manuals twice a year or development and application. Training manuals used nationally by all sales & regional Area Technical Managers. Ø Team and Self Development
Ø DTS Management - Effective implementation of DTS maintenance and update plan Ø Review – Monthly and weekly reporting of customer complaints and DTS Ø Planning – effectively all traveling and accommodation requirement 14 days in advance Ø Quality Assurance on Trade Guarantee Projects
Ø Sales and Marketing - Feedback of market intelligence data and ideas to marketing and channel
Ø Management of TSD strategic plan in region/stores with key customers, thereby enabling effective complaints resolution
Ø Compliance to ISO 9001/14001 quality/environmental management systems & corporate Occupational
Ø Assisted in research and product development in the lab Ø Health & Safety (OHS) management system.
Ø Lab technical support. Worked with the R&D labs weekly (as the need arose), to assist in product development & product rectification – product testing and product enhancement.
Ø Through my long standing relationships with contractors, I also assisted in closing sales contracts for new developments
Ø Always keeping abreast of the local and national market, market trends, new construction developments.
Ø I secured new paint business from some of the construction sites. I offered an all one service where possible.
Ø New business development & sales
Ø Paint specifications, inspection reports, project analysis, sales and marketing of company products and services
PAINTEC PAINTS
o TECHNICAL SALES CONSULTANT
o (January 2017 – May 2017)
RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Provide Technical support to clients – new & existing Ø Business development of various brands of paint – retail, trade, HDC (Heavy Duty Coatings), Industrial Coatings, Furniture Coatings & Decorative Ø New Business Development
Ø Maintain & grow current customer base
Ø Analyse customer paint systems & help modify for optimal results PELK PROJECTS (PROJECT MANAGER)
o (April 2016 – Dec 2016)
RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Galleria Mall – Parking Bays – sandblasting & repainting Ø Assessments of various sections of the mall for re paint Ø Manage decking and sandblasting for Galleria – new section completed Ø Resurface & paint
KANSAI PLASCON PAINTS
01 July 1997 – March 2016 (19 years)
POSITION HELD
o SENIOR TECHNICAL SALES CONSULTANT – TRADE DIVISION o (2011 – March 2016)
RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Provide Technical support to contractors – 24 hours Ø Assessments of buildings and various substrates, ie, Plaster works, various metal composites and materials used in construction, and write specs accordingly Ø New Business development – Grow and develop the road marking business – waterbased and solvent based. New and existing clients.
Ø My road marking portfolio was R20 million of my total portfolio of R70 million per annum. Ø Specifications of paint systems
Ø Road marking – inspect sites / parking lots & road stretches for paint not holding to substrate. Inspect prep surface and look at technical aspects. Ø I have developed and maintained long standing relationships with various road marking contractors which has afforded me the opportunity to grow my knowledge and expertise in the field.
Ø Technical prep & specs for sand blasting and various surface profiles. Ø Sales and management
Ø Project management, preparation and painting of hotels and new developments Ø Closely managed the following projects – Galleria, Southern Sun Elangeni Hotel, local shopping malls in and around KZN, various high -rise buildings, Wild Coast Theme Park
(water slides).
Ø Stock forecasting for clients to ensure adequate stock to complete projects Ø Customer queries and problem solving
Ø Prepare monthly progress reports on clients – existing & potential clients Ø Perform tests, demonstrations & training for clients Ø Authority to arrange & co-ordinate with sales team to assist with clients where and when required
Ø Manage price increases and negotiations with customers Ø Site inspections after hours and on weekends
Ø Work and assist with exhibitions – DECOREX – offer customer advice and resolve queries on paint and deco info
Ø Site inspections – new paint specs & Inspections of previously painted sites Ø Worked closely & maintained great relationships with architects, & quantity surveyors. Ø Specifications written for each project were backed up with guarantees. Ø Extensive and indepth knowledge of Decorative, Industrial, Furniture, Protective Coatings, application, properties and system compatabilites. Ø Knowledge of Industrial & decorative tinting systems – knowledge & experience on tinting machinery.
POSITION
o SALES CONSULTANT (FURNITURE & INDUSTRIAL)
o (1 July 2006 – 1 February 2011)
RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Sales and business development – driving market growth Ø Forecast customer plans & projects to ensure adequate stock available – manage stock levels and pricing.
Ø Sales and management – pricing & authority to approve discounts for customers Ø Key accounts management for Transnet – coatings division Ø Achieve monthly budgets
Ø Prepare monthly progress reports on clients – existing & potential clients Ø Perform tests, demonstrations and training on site for clients Ø Write Specifications on paint systems for specific substrates Ø Managing price increases and negotiations with customers Ø Attend and assist with exhibitions – DECOREX
Ø Ensure constant updating of products and their applications as well as gathering competitor information.
Ø Assisted in Lab with existing product development and NPD’s. Product tests & reports. Ø Sales consultant of the year in 2009 – nationally – highest recorded sales – Recognition of achievement at NSC – award received.
Ø Featured in Plascon Paintworld Inhouse magazine – for being the consultant that went the extra mile to assist a client (I drove to JHB during work hours, picked up paint for customer and drove right back to Durban in the late hours of the night (within 24 hours), thereby meeting client expectations and leading to growth in the account) POSITION
o WAREHOUSE DIVISION
o (1/07/1997 – 1/7/2006)
RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Ø Receiving
Ø Despatch
Ø Co-ordination of truck drivers (deliveries & collections) Ø Planning
Ø Stock Rotation
Ø Stock tracking
Ø Stock take supervisor
NAME OF COMPANY : Adams & Greggs
POSITION : Store Manager
Period of Employment : 01/02/1995 – 01/11/1997
RESPONSIBILITES
Ø Daily running of the store
Ø Cash Book Balancing
Ø Daily Sales
Ø Customer services & queries
REFERENCES
o Mr Gary Leighton (Sales Manager – (Trade Division) (Emigrated) – Plascon Paints
o Mr Malcolm Moodley (Regional Sales Manager – (Industrial & Furniture Division) – Plascon Paints (passed away in 2021 due to Covid)
o Mr Julian Weimann (National Sales Manager
o Gordon Jiwara - Plascon Paints
o Rakesh Vayanadan
- Kinghorn Brushware
Being in the Paint Industry for almost 23 years, I have garnered immense experience, technical expertise, skill and a wealth of knowledge in all facets of the paint and coatings industry. I am a polite, patient and motivated individual. I enjoy all challenges, and I am always keen and eager to learn new tasks. Being a fast learner helps me to learn and carry out my duties quite efficiently. I am an honest individual who subscribes to a high level of integrity and strong moral code and work ethics. I work well under pressure and I am always able to maintain a calm, focused and positive attitude. My roles as Senior Technical Sales Consultant and most recent as Area Technical Manager has allowed me to work in a highly pressurized, stressful and deadline- driven environment and has enabled me to remain calm, positive and focused, thus allowing me to manage and plan each task accordingly within the stipulated time-frame and has also given me the ability to work efficiently and effectively. I have established and maintained strong relationships with building, painting contractors, architects and retailers over the years, which affords me the advantage in procuring new business. I am Skilled in Negotiation, Sales, Specification, Failure investigation, Management, and Key Account Development with a Strong background in training and people development. I overcome challenges through a tenacious and questioning approach drawing on wide-ranging technical expertise. I am an articulate and diplomatic communicator and an effective team player with strong coaching skills. Consistently works to the highest professional standards and thrives when working as part of a cohesive team to deliver projects that yield multiple business benefits.
Summary of my Career Highlights:
- I worked at Plascon Paints for almost 20 years. Having worked in various departments has afforded me the knowledge and experience to become an expert in my field.
- Starting out in the Industrial & Furniture Sales Department: Increasing annual turnover for this division only from R8 million to R52 million.
- Later moved over to the Trade division which allowed me the opportunity to gain experience and later become an expert as a Technical Sales consultant.
- Secured the Bell Equipment Account (earth works and earth moving equipment). I converted the spraying division to PLASCON Epoxy Primer and Polyurethane Topcoat system, monthly spend excess of R1 million pm. This was done by running trials, assisting with spraying and painting prep and application advice and training to staff.
- Victorious in converting Desmond’s Equipment Earth Moving Machinery - painting division to PLASCON. Monthly spend in excess of R600k per month
- Transnet Coaches and Wagons Division, I set up spray booths and converted the spraying systems to PLASCON paints (average a million a month sales). Here as well I held extensive training sessions and support for the staff at Transnet – after hours and weekends.
- I managed the team in the process of spraying the Transnet Business Class Trains with an automotive basecoat system (PRASA PROJECT) – many after hours and weekend support was offered to the team in order to get this project off smoothly and to ensure deadlines were managed.
- I assisted in setting up UNIQUE KITCHEN DESIGN’s Acid Catalysed Spraying system and curtain coating machine.
- I was instrumental in growing the road marking business in KZN to a substantially profitable division for Plascon Paints. Working in the greater KZN region and across Africa. I worked tirelessly on weekends travelling and carrying out training and support to the team (Lesotho, Tanzania, Mozambique).
- I was the National Sales Consultant of the year for 1 year and for 2 years I was regional consultant of the year 2008/2009/2010.
- Most of the popular high-rise buildings and shopping complexes painted in KZN was project managed by myself, from specifications to application on test panels to issuing of the guarantee documents – namely Gateway Theatre of Shopping, Marine Parade Hotel, Galleria to name a few.
- In my role as Area Technical Manager (East Coast) customer satisfaction was a top priority. Resulting in numerous letters of appreciation and outstanding service excellence.
- Reduced the company claims payout by R1 million, due to strict site control and documenting site visits and inspections.
- Assisted in under writing company guarantee processes for the trade division.
- Much of my time was spent assisting in the R&D department, working in the lab to enhance product formulations and in new product development- creating formulation of products for market request. .
- Project Managed the coating of the Moses Mabhida Staduim (KZN) and Cape Town Airport New Wing with JOTUN.
- Compiled training manual and modules regarding painting and applications to be used nationally in the Training Academy.
Many Thanks
Pranesh Budhu
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