Angela Monroe
Paynesville, KY 40157
***********@*****.***
Objective: Energetic and motivated individual interested in office and administrative positions within the healthcare industry.
Skills:
●Charting
●Checking in and out
●Scheduling
●Up date demographics
●Answering phones
●Referrals
●Sending faxes
●Working in Health fusion with the EHR
●Take patients history and vitals
●Able to explain complicated medical issues in an understandable way
●Understands HIPPA regulations and patient safety
●Understanding of EKG Technician; able to read on home heart monitor
●Computer knowledge, familiar with Microsoft Word, Excel, PowerPoint
●Strong customer service skills, enjoys interacting with people
●Knowledge of medical terminology
Education and Certifications:
Campbellsville University Allied Health, Medical Office Assistant August 06, 2021
Campbellsville University Allied Health, Medical Billing & Coding Professional Coder, October 16, 2020
National Health career Association, Medical Assistant June 21, 2019
CPR/First Aide, and AED Certified, June, 2019
NHA Medical Assistant Certification, June 2019 and June 2022
Work Ready Certificate, Goodwill Soft Skills Academy, October, 2019
Kentucky School of Phlebotomy, graduated 2018, Clinical Medical Assisting
Attended JCTC, 2014 – 2017
Courses completed and passed:
Intro to Computers – Microsoft Word, Excel, Power Point and Microsoft Office
Medical Terminology
Medical Ethics
Work Experience:
Pain Management Centers of America
Front desk 11/2021- present
Answer phones and determining the nature of the phone calls, in coming and routing them appropriately, schedule appointments, send tasks to appropriate individuals with proper information, updating information for billing, greeting patients and family members, Faxing, looking into medical records for something's, send the preauthorization's when needed, and help with referrals. Understands the usage of EHR with Health fusion.
UPS Logistics, Louisville, KY 12/2006 – 8/2011
Warehouse Handler
●Entered data into computer, trained others on computers, received items to restock warehouse, unpacked equipment, counted items received, stored items in warehouses, inspected inventory for damage, used copy machine, cleaned, and maintained supplies, followed all safety procedures.
Forge Staffing, Louisville, KY 7/2006 – 12/2006
●Labeled packages and product, weighed and measured items, met packing requirements, prepared items for shipment, inspected products quality, packed items, cleaned work areas and tools, checked lot numbers and expiration dates, notified operators or supervisors of equipment malfunctions, operated equipment.
Peoples Link, Muskegon, MI
Machine Operator 2005
●Removed and replaced dull cutting tools, lifted work pieces to machines manually, calculated requirements, used basic math, used measuring instruments (micrometers, gauges)
Burnside Manufacturing, Muskegon, MI 2003-2004
●Spot welding. Quality checks. Operated brake press. Read blueprints.
Doo Drop Inn, Muskegon, MI 2002-2003
●Server, cook and dishwasher. Worked additional hours when needed.
Clover Bar, Muskegon, MI 2002-2003
●Manager in charge of ordering supplies, hiring, firing. Also served as bartender and server.