Information Specialist Customer Service

TT

TAMIKA TONES

***********@*****.*** 210-***-**** Converse, Texas 78109

Health Information Specialist with 15 years experience maintaining accurate and up-to-date health information to customers and colleagues. Well informed with Hipaa guidelines and regulations for health care requirements. Personable and professional attitude with proven proficiency at using electronic health record systems. HIPAA Expert

Team Building

Reliable & Trustworthy

Organizational Skills

Problem Resolution

Customer Service

Computer Skills

Friendly, Positive Attitude

University Health San Antonio, TX

Health Information Specialist

03/2007 - Current

Addressed customer information requests promptly and courteously, maintained strict confidentiality and respect and identified potential improvements to inquiry response processes.

Facilitated document import into electronic health records using variety of applications and workflows, executed scanning and indexing and organized patient records for quick reference.

Upgraded medical record documentation system to meet federal and state regulations, continually monitored medical records and contacted physicians for deficient or delinquent data.

San Antonio College of Med And Den Assistants San Antonio, TX Medical Assisting

12/1999

Summary

Skills

Experience

Education and Training

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