Customer Assistance Store Manager

Maira

Fayyaz

***************@*****.*** 615-***-**** Nashville, TN 37210

PROFESSIONAL SUMMARY

Maira comes to you as someone who can develop and manage excellent working partnerships with alliance partners and intermediaries relevant to your marketplace and services. She is someone who can develop and implement annual plan for growth and development for the commercial business. Not only can she provide timely and accurate reports to the line manager, she is also able to perform all sales related activates as per company guidelines and policy. Besides, managing the Vending and Telecommunications, Maira can maintain up to date contact with customers and competitive intelligence.

SKILLS

Customer assistance Identification Checks

Payment collection Handling COD

Credit card processing Careful Management of Funds

Refunds and exchanges Cementing Patron Relationship

WORK HISTORY

Store Manager Roots Hair and Beauty – Nashville, TN

Hire and train staff

Collected and coded various documents to prepare for filing, storage, and processing

Composed shift schedule and reduce cost expenses

Organize orders and inventory

Interact with vendors and suppliers

Offer excellent customer services – respond to customers queries and concerns.

Paralegal Associate Rowan Law Firm – Nashville, TN

Reviewed files, recordings, and other documents to obtain information required.

Collected and coded various documents to prepare for filing, storage, and processing

Scheduled and confirmed appointments for clients and supervisiors.

Biling Officer Checkers Cab – Nashville, TN

Performed data import, scanning or manual keying processes to verify invoice accuracy

Investigated and resolved issues to maintain billing accuracy

Established, enforced, and optimized billing procedures to streamline operations and minimize aging balances

Manager Shell Gas Station – Nashville, TN

Greeted and encouraged feedback from customers to implement in store operational changes

Conducted inventory counts by assessing current state of inventory integrity against target accuracy and tracking variances

Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom line profitability,

Evaluate store performance and incorporated feedback to implement improvement plans

Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales

Manager Brow Spa – Clarksville, TN

EDUCATION

Cosmotology License

Michigan, USA

Masters of Arts (Mass Communication) (2011)

Lahore, Pakistan

Bachelors in Arts (Psychology)

University of Punjab, Lahore Pakistan

Intermediate

(BISE) Lahore, Pakistan

Metric in Science

Lahore Grammar School Lahore

REFERENCE

Available on demand.

Contact this candidate