Accounts Representative Office Administrator
Resume:
Maria Butler
Liberty Township, OH ***** 859-***-**** **************@******.***
Professional Summary
Personable Office Administrator with Number years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
High-energy Job Title with proven leadership, critical thinking and project management abilities gained during Number-year administrative career. Experienced in managing clerical requirements of Type office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Skills
To secure a responsible position offering career development and challenge. The opportunity to expand upon current abilities as well as utilize strong communication and analytical skills..
Work History
Office Administrator, 01/2020 to Current
NeuroPsych Center Of Greater Cincinnati – Cincinnati, Ohio
Check patient's in and out
Collect patient balances
Post insurance and patient payments daily
Intake
Benefit check
Contact insurance companies regarding rejections
Collaborate with doctors regarding patient quesstions
Bank deposit
Interacted with customers by phone, email or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Maintained open communication with customers to foster positive relations and provide updates on issues.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Delivered clerical support by handling range of routine and special requirements.
Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
10/2016 to 01/2020
BridgePointe Psychological and Counseling
Submit claims daily/ Check rejections daily
Patient A/R- Monthly / Send accounts to collections
Post insurance and patient payments daily
Insurance benefit check for every patient
Contact insurance companies regarding rejections
Patient Accounts Representative II, 02/2006 to 06/2013
Tri-Health – Cincinnati, OH
Contact patients regarding outstanding balances, set up payment arrangements and process payments
Enter demographics, insurance information into EPIC system
Train new employees
Complete daily reports
Contact insurance companies
Knowledge of Medical Terminology and diagnosis codes.
Registrar II, 05/2005 to 02/2006
Tri-Health – Cincinnati, OH
Enter demographics, process payments, copy insurance cards into Medi-tech system
Direct patients to proper location
Order supply for department
Train new employees
Server/ Trainer, 03/2001 to 08/2005
Perkins – Mason, OH
Serve and greet customers
Run cash register
Train new employees
Education
High School Diploma: 2003
William Mason High School - Mason, OH
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