Customer Service Delivery
Resume:
Mary F. Khan
Pensacola, FL 32507
***********@*****.***
SUMMARY OF SKILLS AND QUALIFICATIONS
Communicates with adults and children very well
Excellent customer service and service delivery orientation skills; effective communication skills Supervised up to six office personnel and performed duties, on behalf of management as assigned; scheduled breaks, and delegated work activities
Able to initiate immediate action and to defend my actions when challenged
Goal-Oriented; able to react to immediate demands presented by a situation
Able to adapt to a new environment, learn quickly, and work efficiently
Strong work ethic; organizational skills; excellent team member; highly responsible
Knowledge of multiple POS systems
EDUCATION
Grand Canyon University
Master Degree Substance Abuse Counseling
Completion: January,2019
ECPI College of Technology, Virginia Beach, VA
Bachelor of Science in Criminal Justice
Completed: April 1, 2011
EMPLOYMENT HISTORY
Server, Crab Trap Perdido, March 2022-Present
•Knowledge of menu and specialty drinks
•Provide all guest with excellent customer service
•Held responsibility of state guideline with liquor sales
•Ensure cleanliness of restaurant
Server, Jacos Perdido, August 2021-March 2022
•Provide Excellent Customer Serve
•Provide wine service
•Maintain servings standard and follow all federal and local law
•Assist with bartending
Server, Cosmo Restaurant April 2018-Aug 2021
Provide the customers with a pleasant dining experience and quality service
Conducted final check of food items prior to serving customers to ensure quality maintenance
Ensured the cleanliness of dining area and food items before serving
Work banquet and catering events
Server, Cheddars Scratch Kitchen August 2016-Dec 2017
Provided the customers with a pleasant dining experience and quality service
Conducted final check of food items prior to serving customers to ensure quality maintenance
Ensured the cleanliness of dining area and food items before serving
Held responsibility of handling/serving all food items as per the policies of the state (as some items may be banned in particular states).
A Maintained serving standard and followed all regulations while performing duties and assist others in carrying out their part of preparing/serving meals.
Server,, Crabs We Got Em April 2016-July 2016
Provided the customers with a pleasant dining experience and quality service
Conducted final check of food items prior to serving customers to ensure quality maintenance
Ensured the cleanliness of dining area and food items before serving
Held responsibility of handling/serving all food items as per the policies of the state (as some items may be banned in particular states).
A Maintained serving standard and followed all regulations while performing duties and assist others in carrying out their part of preparing/serving meals
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