Customer Service professional
Resume:
Rosetta Harris
Great customer service professional
Fayetteville, NC 28311
************@*****.***
Professional customer service professional that takes pride in helping customers and clients solve problems efficiently. I am a dedicated, reliable and experienced customer service professional. I provide excellent customer service remotely and in a physical job setting. Work Experience
Deli Associate
Food Lion - Fayetteville, NC
August 2021 to Present
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers
• Resolved customer information and complaints
• Responsible for cashier duties
Package Handler
FedEx Ground - Fayetteville, NC
October 2021 to May 2022
• Scan boxes as they come down the assembly line
• load boxes on trucks
• Put packages in proper locations
• Train new employees
Crew Trainer
McDonald's - Fayetteville, NC
April 2014 to August 2021
• Train new employees,
• process transactions on the cash register
• cook and prepare customer orders
• clean the store
•
Customer Service Representative/Call Center
Sykes Enterprises, Incorporated
September 2011 to February 2015
• Managed client records
• Answered general questions
• Answered calls from customers
• Responded to claim inquiries
• Resolved customer information and complaints
• Handled online orders and credit card transactions
• Responsible for tracking and maintaining inventory
• Provided inbound call support for retail and healthcare Customer service champion
Taco Bell - Fayetteville, NC
March 2012 to April 2014
• Handled cash and credit transactions
• Welcomed customers and guests
• Assisted with customer inquiries
• Helped guests find what they are looking for
• Handled guest complaints and concerns
• Counted cash drawers
• Stocked merchandise
Education
Some college
Some college in Medical Assistant
Liberty University
Skills
• Customer Service
• Computer Operation
• Food Service
• Commercial Cleaning
• Meat Cutting
• Cooking
• Kitchen Experience
• Food Preparation
• Packaging
• Food Handling
• Food Safety
• Produce Experience
• Merchandising
• Culinary Experience
• Serving Experience
• Retail Sales
• Food Production
• Cashiering
• Restaurant Experience
• Microsoft Word
• Time Management
• Management
Contact this candidate