Rosetta Harris

Great customer service professional

Fayetteville, NC 28311

adtcu7@r.postjobfree.com

+1-910-***-****

Professional customer service professional that takes pride in helping customers and clients solve problems efficiently. I am a dedicated, reliable and experienced customer service professional. I provide excellent customer service remotely and in a physical job setting. Work Experience

Deli Associate

Food Lion - Fayetteville, NC

August 2021 to Present

• Assisted customers with a warm and professional attitude

• Answered general questions

• Answered calls from customers

• Resolved customer information and complaints

• Responsible for cashier duties

Package Handler

FedEx Ground - Fayetteville, NC

October 2021 to May 2022

• Scan boxes as they come down the assembly line

• load boxes on trucks

• Put packages in proper locations

• Train new employees

Crew Trainer

McDonald's - Fayetteville, NC

April 2014 to August 2021

• Train new employees,

• process transactions on the cash register

• cook and prepare customer orders

• clean the store

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Customer Service Representative/Call Center

Sykes Enterprises, Incorporated

September 2011 to February 2015

• Managed client records

• Answered general questions

• Answered calls from customers

• Responded to claim inquiries

• Resolved customer information and complaints

• Handled online orders and credit card transactions

• Responsible for tracking and maintaining inventory

• Provided inbound call support for retail and healthcare Customer service champion

Taco Bell - Fayetteville, NC

March 2012 to April 2014

• Handled cash and credit transactions

• Welcomed customers and guests

• Assisted with customer inquiries

• Helped guests find what they are looking for

• Handled guest complaints and concerns

• Counted cash drawers

• Stocked merchandise

Education

Some college

Some college in Medical Assistant

Liberty University

Skills

• Customer Service

• Computer Operation

• Food Service

• Commercial Cleaning

• Meat Cutting

• Cooking

• Kitchen Experience

• Food Preparation

• Packaging

• Food Handling

• Food Safety

• Produce Experience

• Merchandising

• Culinary Experience

• Serving Experience

• Retail Sales

• Food Production

• Cashiering

• Restaurant Experience

• Microsoft Word

• Time Management

• Management

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