WORK EXPERIENCE
Front Desk Agent
Sleep inn and suites - Mount Vernon, IA
June 2020 to Present
I work the front desk helping guest check in and out of their rooms. Help with any questions or concerns they may have. DISPATCHER/DRIVER/TRAINER/BILLING SPECIALIST
JETS TRANSPORTATION
June 2016 to July 2019
• I answer the phones, I help the clients schedule rides, I have a good relationship with the clients and staff, I know how to do the billing for the company, I handle the cash, checks and receipts for the company, I do the training of the employees, I help the with the maintenance of the vehicles, and I do dispatching. I drive the vans and most of the buses. EDUCATION
Certificate in Hospitality
Travel Academy - Arlington, TX
October 1998 to October 2019
Diploma
OLIN HIGH SCHOOL - Olin, IA
May 1999
SKILLS
• Money Handling (10+ years)
• Billing (4 years)
BARBIE
GRISWOLD
Stanwood, IA 52337
****************@*****.***
Authorized to work in the US for any employer
• Customer Service (10+ years)
• Data Entry (10+ years)
• Excel (10+ years)
• Proofreading (5 years)
• Driving
• Word Processing
• Multi-line Phone Systems
• Driving
• Multi-line Phone Systems
• Word Processing
• Medical Billing
• Front Desk
• Administrative Experience
• Typing
• Clerical Experience
• Guest Services
• Accounting
• QuickBooks
• Payroll (2 years)
CERTIFICATIONS AND LICENSES
Federal drug and alcohol training
March 2019 to March 2021
PASS training
May 2019 to May 2021
ADDITIONAL INFORMATION
• Billing - Waiver, Private pay, Payees
• Medical Billing- MTM, Logisticare, United Healthcare, Access2care
• Dispatching
• Routematch
• Supervisor Training for Alcohol Misuse
• Supervisor Training for Controlled Substance Use
• Able to problem solve
• Willing to Learn
• Hands on Learning/Easy Learner
• Daily Reports - Cash/Checks Receipts
• Filing
• PASS Training
• FTA Drug & Alcohol
• Trainer for mandatory employee Trainings
• Class D with Passenger Endorsement
• I know the Clients and the Staff
• Maintenance on the buses and vans
• I know computers - internet, Microsoft-word processing, spreadsheets, e-mail, powerpoint
• Incident Investigation Safety Training
• Scheduling
• Fax
• Multiline phone
• Insurance portals
• Sales Force Credentialing for MTM
• Professional proofreader