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Service Delivery Team Member

Location:
Atlanta, GA
Salary:
18 dollars per hours
Posted:
November 04, 2022

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Resume:

Lisa

DCunha

HR Operations

Lisa DCunha

Madison drive

Atlanta, GA

404-***-****

adtcrs@r.postjobfree.com

Skills

Time Management

Interviewing

Excellent communication

Flexible and Adaptable

Active Listening

Recruitment

Reporting

Background verification

Networking

Communication

Well qualified dedicated HR professional with 7+ years of experience in end to end recruitment, coordination, background verification. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Currently on L2S visa ( Can join immediately )

Experience

HR Service Delivery Analyst / Accenture Solutions Private Ltd

June 2022- Sep 2022, Bangalore, India

-Managing team compliance.

-Allocating cases to the team on a daily basis.

-Auditing test and various rounds of interviews given by the candidates virtually.

-Assisting maker checker to ensure team accuracy maintained to 100 %

-Blacklisting candidates indulged in malpractice.

-Providing on the job training.

-Handling escalation from candidates in the facility during interviews.

-Providing updates to the talent acquisition team regarding closure of interviews

Recruiting Associate/ Accenture Solutions Private Ltd

July 2018 - May 2022, Bangalore, India

-Managing the recruitment process from SE to AM Level candidates of various technical skills.

-Scheduling interviews, phone calls, video meetings between candidates and Interviewers. Also verifying the Identity cards during interviews.

-Managing and keeping track of interviews for candidates and resolving issues faced on the ground.

-Responsible for lateral hiring for all Market Units of Accenture (ATCI).

-Feedback and communication with candidates on the candidature status.

-Ownership of end to end candidate experience at respective locations.

-Ability to articulate the one day hiring process to the candidates (explain the chain of events in the one-day hiring process to candidates).

-Being aware of high volume time zones and planning the day in advance.

New Recruiting Associate / Accenture Solutions Private Ltd

December 2015 - June 2018, Bangalore, India

-Following up on IDC campus lateral cases.

-Follow ups on DB status & maintenance of DB tracker.

-Closing the cases on priority as per business requirement.

-Sharing status to recruiters and HRPA

-Managing pre-hiring test like drug screening,medical screening

-Coordinating with HR’s to understand necessary/mandatory insufficiency requirements for pendency closure.

-Initiating ASE cases for documents received from the employee.

-Interaction with Agents about pending cases and assists them to close the pending cases.

-Preparing and maintaining of SLA tracker

-Sharing of documents to the vendor.

-Coordination with employees to submit their documents.

IT Recruiter/ US Software Services,Client-Emids(Contract)

April 2015 - September 2015, Bangalore, India

-Handled recruitment for IT positions.

-Responsible for the end to end recruitment cycle from sourcing till the candidate joins.

-IT Recruiting for the levels of candidates like SE, SSE and team leads.

-Sourcing of relevant candidates through various Job Portals.

-Creating ads and posting on Facebook.

-Preliminary short listing of profiles by way of screening.

-Scheduling interview with the Technical panel after the telephonic round.

-Feedback collection from panels.

-Document collection and submission to the HR for the offer rollout process.

-Successfully conducted Walk-in Drives with consistent closure ratios.

-Follow-up of candidates and ensure the position is closed within the deadline

Technical Recruiter/ Atlas Systems Pvt Ltd (Contract))

June 2014 - January 2015, Bangalore, India

-Around 7 months in contract staffing, involved in the complete recruitment process: Sourcing, screening, Assessment (Technical and HR), Coordination, making offers, closures and reference checks.

-Involved in sourcing profiles from different job portals, Employee Referrals, and Networking and by using the existing database with different key skills.

-Worked on requirements for both Vanilla and niche skills. Designed a training program for freshers in complete recruitment life cycle and trained them as well.

-Managed walk-in and day to day requirements of the clients.

-Involved in Induction and orientation of the new team member and different types of events in our organization. Handled both pre-selection and post selection process.

-Worked for CMM level 5 (IBM Client and many more) and captive business partners, placing the candidates all over India.

Education

St Aloysius College/ Masters in Social Work (MSW)

06-2012 to 04-2014, Mangalore, India

St Agnes College/ Bachelors of Commerce (BCom)

06-2006 to 04-2010, Mangalore, India



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