Ramp Agent Customer Service

Location:

Clearfield, UT

Posted:

November 04, 2022

Contact this candidate

Resume:

Eli Paulo

Clearfield, Utah

Cell: 617-***-****

Email: ***********@*****.***

Objective To work in an environment or a company, where personal growth is encouraged and opportunities to contribute to growth of company is vigorously pursued.

Skill and Strengths:

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strong analytical and organizational skills

Excellent interpersonal skills, phone manner and office etiquette

Computer literate: Microsoft Office, Microsoft Excel

Fast learner and best presented as team player but able to work independently, multi-task, self motivated and excellent communication skills.

Can work under pressure to meet tight deadlines

Education:

American Samoa Community College (Sept 2010 - May 2011 ) - first year towards Associate of Arts

Samoana High School(Sept 2006 - June 2010) - High School Diploma

Experience:

USPS April 2022- Current

RCA: Delivering mail and help customer find their packages when lost or misplaced.

Mcgee Air Services: May 2017 - Dec 2018 (Ramp Agent)

Menzies Aviation: Feb 2017 - May 2017 (Ramp Agent)

Unloading and loading of luggage and cargo on and off aircraft.

Driving and operating small specialized commercial vehicles.

Heavy lifting, pushing, pulling, bending, stretching and kneeling

Comfortably and continuously lift/move 70 lbs. of cargo and luggage on and off aircraft and transport it between aircraft, airport terminals and air cargo facilities

Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, luggage and cargo routing tags

Amazon: Nov 2016 - Jan 2017 (Packer)

Ensure the quantity and quality of products being sent out

Secure the products in box with bubbles

Sealing order in boxes ready for shipment

Continuously exceeded expected goal of sealing 200 cartons per hour

Arctic Storm: Sept 2016 - Nov 2016 (Processor)

Trident SeaFood: May 2016 Aug 2016 (Processor)

USPS

(RCA)

April 2022- Current

REFERENCE

Abraham K. Loa