Human Resources Manager

Christopher M. Shaffer, PHR-SHRM-CP

**** ******** ****

Middletown, Pennsylvania 17057

Cell 717-***-**** E-mail: *************@*******.***

PROFILE

Versatile Human Resources professional offering progressive experience in employee relations, recruitment, training and development, and employee development. Proven talent for developing programs and management strategies that maximizes staff performance, boost morale and increase operating efficiencies.

Areas of strength include:

Talent Acquisition & Succession Planning Training and Development

Compensation Worker’s Compensation Administration

Benefit Compliance and Reporting Human Resource Metrics

Viewpoint HRIS/SuccessFactors (Legacy/Blade) Family Medical Leave and Disability

PROFESSIONAL HISTORY

Compensation Analyst-Contractor February 2020 to Present

Retail Business Services, Carlisle, PA

Largest food retail groups, a leader in supermarkets and e-commerce, a company at the forefront of sustainable retailing with 380,000 associates.

Plan and implement compensation processes and procedures.

Partner with senior business and HR leaders to solve complex business problems that meet business needs while supporting the overall compensation strategy.

Create and manage brand department restructuring matrixes.

Provide project lead and/or subject matter expert, for compensation projects involving functional business areas, HR Technology, and IT.

Interpret compensation policy/processes for business leaders. Identify continuous improvement opportunities.

Analyze the performance of the compensation processes and procedures.

Lead department processes to ensure timely and accurate execution.

Provide support within Total Rewards Administration to ensure cross functional support to business partners.

Communicate effectively with all levels of management, associates and vendors.

Synthesize large amounts of data from multiple sources into coherent analysis and recommendations to brand management.

Collaborate and partner with Total Rewards Compensation Design to ensure design proposed to brands can be effectively managed.

Perform system integration of position management to detect errors, duplication and omission of data.

Human Resources Director/Human Resources Manager June 2017 to October 2019

CJ Miller, LLC Hampstead, MD

Large site development and asphalt contractor operating in Maryland, Washington DC, Virginia and New Jersey; 470 employees; $105 million operating revenues.

Developed company’s succession plan policy and procedure for identifying internal and external candidates.

Established orientation procedure for onboarding new hires.

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Wrote company job descriptions totaling 48 positions.

Implemented pre-employment physical and drug testing as a screen process and as a method to reduce worker compensation costs.

Negotiated worker compensation settlements providing $600,000 worth of cost savings utilizing annuity contracts.

Performed industry and internal wage analysis to strengthen recruiting efforts and decrease turnover costs.

Developed organizational restructuring of Estimating, Project Management and Finance departments.

Managed self-funded worker compensation, health and stop loss, dental, disability and vision plans.

Managed 401(k) and Roth retirement plans including fund platform selection.

Approved all Paid Time Off requests and reconciliation.

Developed and implemented Paid Time Off policy and procedures.

Wrote Accounting policy and procedures regarding annual budgets, posting to accounts and general ledger reconciliation.

Human Resources Manager August 2016 to June 2017

Librandi’s Plating, Machining and Rack Manufacturing, Inc. Middletown, PA

An industrial plating and machining organization performing copper, chrome and nickel plating and CNC parts, welded components and assemblies.

Developed Human Resources and Accounting policies and practices resulting in annual savings of $25,000 to the organization.

Reduced operating cost $90,000 over a 3-month period.

Designed and implemented payroll operating procedures that created an annual cost saving of $3,000.

Responsible for recruitment of general labor, skilled laborer and professional positions.

Represented companies in accordance with state and federal compliance laws.

Teamed with management to meet 2015 ISO standards as well as Lean Manufacturing procedures.

Responsible for onboarding of all new employees and performing 30/90-day reviews to insure new employees become acclimated to the company’s culture, work environment and position responsibilities.

Responsible for worker’s compensation claim management and reporting.

Human Resources Manager August 2014 to January 2016

Appalachian Insulation Supply, Inc. Elizabethtown, PA

Distributor of both residential and commercial insulation and related products operating in seven states which include Pennsylvania, Ohio, Virginia, Tennessee, Florida, North Carolina and South Carolina.

Hired to develop Human Resources policies and procedures; responsible for the Human Resources functions for three affiliated companies including warehouse/distribution, trucking and graphics.

Designed benefit platform that saved the company 15% from previous benefit contract year.

Trained management and new employees on company benefits.

Developed benefit statements for current employees.

Led the implementation of Sage HRMS, a Human Resource system linking with Sage 100 payroll.

Wrote and implemented Human Resource best practice policies and procedures.

Represented companies in accordance with state and federal compliance laws.

Developed applicant tracking processes and hiring procedures.

Responsible for onboarding of all new employees and performing 30/60-day reviews to insure new employees become acclimated to the company’s culture, work environment and position responsibilities.

Responsible for worker’s compensation claim management and reporting.

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Human Resources Manager April 2012 to February 2014

Freedom Equipment Inc. Camp Hill, PA September 2001 to March 2008

Leading site development contractor operating in Pennsylvania, Maryland and District of Columbia; 350 employees; $35 million operating revenues

Hired to develop a Human Resources Department; responsible for the Human Resources functions of four affiliated companies operating in both a union and non-union environment.

Introduced hiring metrics and best practices to senior management as a value-added business plan.

Designed and implemented performance review programs for individual departments to insure consistency in annual reviews.

Implemented employee relations policies and procedures as a method of reducing employee costs.

Developed company mentor programs for transition of newly hired employees.

Wrote and implemented Human Resource best practice policies and procedures.

Represented companies in accordance with state and federal compliance laws.

Negotiated with various unions operating in Pennsylvania, Maryland and the District of Columbia pertaining to employment contracts and procedures set forth.

Developed job descriptions for classification of exempt and non-exempt positions.

Implemented and tracked Human Resource metrics to increase profitability by reducing cost to hire, time to fill and training/development costs.

Designed safety and worker’s compensation committees to reduce company mod factors.

Acted as company Designated Employer Representative under both the Federal Motor Carrier and Pipeline and Hazardous Materials agencies.

Human Resources Manager May 2010 to December 2011

Capital Area Transit, Harrisburg, PA

Public transportation provider servicing Cumberland and Dauphin Counties

Provided training and development of union employees and administrative staff that included FMLA, ADA, Drug and Alcohol testing procedures under the Federal Transit Administration.

Managed performance review and compensation programs for administrative staff to ensure compliance with FLSA.

Member of management team during collective bargaining agreement negotiating pay and benefits.

Wrote and implemented policies for tracking Human Resources objectives to meet organizational goals.

Developed company’s Affirmative Action Plan and Limited English Proficiency program and procedure manual for reporting to Federal Transit Administration (FTA).

Human Resources Generalist March 2008 to September 2008

HealthAmerica, Harrisburg, PA

Health Insurance Company providing managed care throughout Central Pennsylvania and Western Pennsylvania; a subsidiary of Coventry Health Care Corporation

Responsible for the recruitment of Sales and Marketing, Legal and Provider Relation staff for Harrisburg and Pittsburgh locations.

Performed Human Resource training for all levels of management totaling 150 employees.

Directed management in the completion of performance evaluations and focal reviews for annual increases.

Trained and coached management staff on corrective action planning for employees.

Volunteered to head Coventry Health Care’s annual United Way campaign.

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Education and military

Pennsylvania National Guard, Honorable Discharge

28th Finance Unit

Lebanon, Pennsylvania 17042

Bachelor of Science, Business Administration, Human Resource Management

Shippensburg University

Professional in Human Resources Certification (PHR)

Human Resource Certification Institute, Certified since May 2003

Member of Human Resource Professionals of Central PA, 2002

Board and committee member, 2005

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