Michelle Wentz

Administrative Assistant, Human Resources, Certified Medical Assistant, Licensed

Pharmacy Tech

Loganville, GA 30052

adtcp1@r.postjobfree.com

+1-770-***-****

I have primarily worked in the healthcare field throughout my professional career. However, I do have extensive experience in customer service and customer relations. I have a great deal of varied experience, and I always maintain a professional attitude in the most stressful situations. I am an experienced front office receptionist, administrative assistant, Certified Medical Assistant, Licensed Pharmacy Tech, Patient Access Specialist, Medical Transcriptionist, and chart abstractor. I have skills that I believe would be valuable in the position you are offering, and I have extensive experience in scheduling and customer relations.

Please review my resume as follows for my work history and accomplishments. I would very much appreciate the opportunity to interview with you, and I would be happy to provide any additional documents or information that you require.

Authorized to work in the US for any employer

Work Experience

Independent Pet Sitter

Gwinnett County, GA

March 2018 to Present

I currently am the sole employee in my pet sitting business. Administrative Assistant, Certified Medical Assistant, Medical Transcriptionist Gwinnett Medical Group - Lawrenceville, GA

January 2010 to January 2018

Administrative duties, collections, human resources Administrative Assistant/Receptionist, Certified Medical Assistant, Medical Transcriptionist

Gwinnett Medical Group - Lawrenceville, GA

2010 to 2018

Administrative duties, collections, human resources Medical Transcriptionist, Independent Contractor

Michelle Wentz-Mullis Medical Transcription Service - Snellville, GA January 1988 to March 2002

Sole owner/operator for my medical transcription business in which I provided transcription service for multiple medical practices in Gwinnett County, GA. Education

Associates Degree in Health Science and General Liberal Arts Georgia Perimeter College - Clarkston, GA

Skills

• Keyboarding (10+ years)

• Transcription (10+ years)

• Ekg (3 years)

• Certified medical assistant (10+ years)

• Medical assistant (10+ years)

• Medical transcription (10+ years)

• Charting (10+ years)

• Sterilization (7 years)

• Emr (3 years)

• HIPPA (5 years)

• Pharmacy (1 year)

• Scheduling (10+ years)

• Cash Handling (5 years)

• Customer Service (10+ years)

• Inventory (5 years)

• Typing (10+ years)

• Word (10+ years)

• Data Entry (7 years)

• Microsoft Word (5 years)

• Certified Medical Assistant (10+ years)

• Microsoft Office (2 years)

• Billing (2 years)

• CPR Certified (10+ years)

• Documentation (10+ years)

• Management (2 years)

• Organizational Skills (10+ years)

• Receptionist (10+ years)

• training (2 years)

• Case Management

• Experience Administering Injections (5 years)

• Medical Office Experience (10+ years)

• Patient Care (10+ years)

• Pet Sitting (5 years)

• Pharmacy Technician Experience (1 year)

• Venipuncture (5 years)

• Vital Signs (10+ years)

• Pet Care (10+ years)

• Front Desk (10+ years)

• Veterinary experience (Less than 1 year)

• Medical terminology (10+ years)

• Communication skills (10+ years)

• Computer skills (10+ years)

• Hospital experience (5 years)

• Babysitting (10+ years)

• Clerical experience (10+ years)

• Documentation review (10+ years)

• Office experience (10+ years)

• English (10+ years)

• Medical Records (10+ years)

• Laboratory Experience (5 years)

• Triage (10+ years)

• Phone Etiquette (10+ years)

• Employee Orientation

• Medical Billing

• Office Management

Awards

President's Award

December 1997

I graduated with a 4.0 GPA in Medical Assisting.

"Perfect Attendance Award while employed by Gwinnett Medical Group December 2014

I received this award for perfect attendance.

Letter of Merit

2016

I received a Letter of Merit from Gwinnett Medical Group for job performance exceeding expectations. Certifications and Licenses

Certified Medical Assistant (AAMA)

May 2017 to Present

CPR Certification

Present

Pharmacy Technician License

Present

Assessments

Customer Focus & Orientation — Proficient

August 2019

Responding to customer situations with sensitivity. Full results: Proficient

Medical Terminology — Proficient

September 2019

Understanding and using medical terminology

Full results: Proficient

Verbal Communication — Highly Proficient

October 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient

Logic & Critical Thinking — Familiar

September 2019

Using logic to solve problems.

Full results: Familiar

Electronic Medical Records: Best Practices — Highly Proficient July 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Personality: Hard-Working — Expert

July 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Customer Focus & Orientation — Highly Proficient

March 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient

Knowledge of Early Childhood Development — Proficient March 2019

Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.

Full results: Proficient

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Veterinary Receptionist Skills — Familiar

February 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Familiar

Work Style: Reliability — Proficient

January 2020

Tendency to be dependable and come to work

Full results: Proficient

Customer Service Fit — Familiar

January 2020

Measures the traits that are important for high-quality customer service. Full results: Familiar

Electronic Medical Records: Best Practices — Expert December 2019

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Expert

Front Desk Medical Receptionist — Completed

December 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Proficiency with Microsoft Office: Mail & Calendar (PC) — Completed December 2019

Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Completed

Medical Terminology — Proficient

October 2019

Understanding and using medical terminology

Full results: Proficient

Elementary School Classroom Management — Highly Proficient November 2019

Managing behavior in elementary school classrooms. Full results: Highly Proficient

Intermediate Word Processing Proficiency with Microsoft Word — Familiar November 2019

Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

American Association of Medical Assistants

Present

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