Michelle Wentz
Administrative Assistant, Human Resources, Certified Medical Assistant, Licensed
Pharmacy Tech
Loganville, GA 30052
*************@*******.***
I have primarily worked in the healthcare field throughout my professional career. However, I do have extensive experience in customer service and customer relations. I have a great deal of varied experience, and I always maintain a professional attitude in the most stressful situations. I am an experienced front office receptionist, administrative assistant, Certified Medical Assistant, Licensed Pharmacy Tech, Patient Access Specialist, Medical Transcriptionist, and chart abstractor. I have skills that I believe would be valuable in the position you are offering, and I have extensive experience in scheduling and customer relations.
Please review my resume as follows for my work history and accomplishments. I would very much appreciate the opportunity to interview with you, and I would be happy to provide any additional documents or information that you require.
Authorized to work in the US for any employer
Work Experience
Independent Pet Sitter
Gwinnett County, GA
March 2018 to Present
I currently am the sole employee in my pet sitting business. Administrative Assistant, Certified Medical Assistant, Medical Transcriptionist Gwinnett Medical Group - Lawrenceville, GA
January 2010 to January 2018
Administrative duties, collections, human resources Administrative Assistant/Receptionist, Certified Medical Assistant, Medical Transcriptionist
Gwinnett Medical Group - Lawrenceville, GA
2010 to 2018
Administrative duties, collections, human resources Medical Transcriptionist, Independent Contractor
Michelle Wentz-Mullis Medical Transcription Service - Snellville, GA January 1988 to March 2002
Sole owner/operator for my medical transcription business in which I provided transcription service for multiple medical practices in Gwinnett County, GA. Education
Associates Degree in Health Science and General Liberal Arts Georgia Perimeter College - Clarkston, GA
Skills
• Keyboarding (10+ years)
• Transcription (10+ years)
• Ekg (3 years)
• Certified medical assistant (10+ years)
• Medical assistant (10+ years)
• Medical transcription (10+ years)
• Charting (10+ years)
• Sterilization (7 years)
• Emr (3 years)
• HIPPA (5 years)
• Pharmacy (1 year)
• Scheduling (10+ years)
• Cash Handling (5 years)
• Customer Service (10+ years)
• Inventory (5 years)
• Typing (10+ years)
• Word (10+ years)
• Data Entry (7 years)
• Microsoft Word (5 years)
• Certified Medical Assistant (10+ years)
• Microsoft Office (2 years)
• Billing (2 years)
• CPR Certified (10+ years)
• Documentation (10+ years)
• Management (2 years)
• Organizational Skills (10+ years)
• Receptionist (10+ years)
• training (2 years)
• Case Management
• Experience Administering Injections (5 years)
• Medical Office Experience (10+ years)
• Patient Care (10+ years)
• Pet Sitting (5 years)
• Pharmacy Technician Experience (1 year)
• Venipuncture (5 years)
• Vital Signs (10+ years)
• Pet Care (10+ years)
• Front Desk (10+ years)
• Veterinary experience (Less than 1 year)
• Medical terminology (10+ years)
• Communication skills (10+ years)
• Computer skills (10+ years)
• Hospital experience (5 years)
• Babysitting (10+ years)
• Clerical experience (10+ years)
• Documentation review (10+ years)
• Office experience (10+ years)
• English (10+ years)
• Medical Records (10+ years)
• Laboratory Experience (5 years)
• Triage (10+ years)
• Phone Etiquette (10+ years)
• Employee Orientation
• Medical Billing
• Office Management
Awards
President's Award
December 1997
I graduated with a 4.0 GPA in Medical Assisting.
"Perfect Attendance Award while employed by Gwinnett Medical Group December 2014
I received this award for perfect attendance.
Letter of Merit
2016
I received a Letter of Merit from Gwinnett Medical Group for job performance exceeding expectations. Certifications and Licenses
Certified Medical Assistant (AAMA)
May 2017 to Present
CPR Certification
Present
Pharmacy Technician License
Present
Assessments
Customer Focus & Orientation — Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Proficient
Medical Terminology — Proficient
September 2019
Understanding and using medical terminology
Full results: Proficient
Verbal Communication — Highly Proficient
October 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Logic & Critical Thinking — Familiar
September 2019
Using logic to solve problems.
Full results: Familiar
Electronic Medical Records: Best Practices — Highly Proficient July 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient
Personality: Hard-Working — Expert
July 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Customer Focus & Orientation — Highly Proficient
March 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Knowledge of Early Childhood Development — Proficient March 2019
Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
February 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Veterinary Receptionist Skills — Familiar
February 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Familiar
Work Style: Reliability — Proficient
January 2020
Tendency to be dependable and come to work
Full results: Proficient
Customer Service Fit — Familiar
January 2020
Measures the traits that are important for high-quality customer service. Full results: Familiar
Electronic Medical Records: Best Practices — Expert December 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Expert
Front Desk Medical Receptionist — Completed
December 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Proficiency with Microsoft Office: Mail & Calendar (PC) — Completed December 2019
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Completed
Medical Terminology — Proficient
October 2019
Understanding and using medical terminology
Full results: Proficient
Elementary School Classroom Management — Highly Proficient November 2019
Managing behavior in elementary school classrooms. Full results: Highly Proficient
Intermediate Word Processing Proficiency with Microsoft Word — Familiar November 2019
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
American Association of Medical Assistants
Present