Medical Transcriptionist Administrative Assistant

Robin Peluso - 847-***-****

Summary

Highly motivated cannabis sales consultant seeking position in the dispensary setting where I can interact with patients and recreational customers to provide a positive experience. Proven communication and organizational skills with the ability to prioritize and accomplish multiple tasks with attention to detail. Experience

Verilife, Arlington Heights, IL December 2019 – August 2021 Cannabis Sales Consultant

● Educating patients about the different methods of cannabis consumption and using that knowledge to recommend a safe and effective regimen suited to each patient’s specific needs.

● Correct cash handling and discount application.

● Verification of proper paperwork, documentation, and ID for patients.

● Ensure compliance with all safety and security policies within the dispensary.

● Utilizing POS system while executing transactions with accuracy and attention to detail.

● Assist in verifying the accuracy of orders when being delivered to the patient. Daniel Law Office, Oakbrook Terrace, IL April 2019 – December 2020 Administrative Assistant/Legal Secretary

● Drafting legal documents, including subpoenas, motions, and summonses.

● Notarize documents.

● Preparing documents and case arguments for attorney use in court.

● Managing office supplies and order replacements when required.

● Accounting duties, preparing invoices, bank reconciliation and deposits.

● Submitting and tracking payroll.

● Other paralegal duties as needed.

Park Place Health & Wellness Center, Elmhurst, IL May 2014 – August 2020 Health Care Concierge

● Greeting all new patients and visitors.

● Preparation of charts prior to admission to the skilled nursing facility.

● Respond to requests/needs of assisted living residents and families.

● Answer incoming calls and directs callers and takes messages as appropriate. Illinois Dermatology Institute, Park Ridge, IL June 2010 – May 2018 Administrative Supervisor/Office Manager

● Supervision of administrative front office staff.

● Monitor workload and distributes assignments accordingly in order to assure timely completion of daily tasks.

● Oversees office operations and works with building management, contractors, security alarm company and I.T. as it pertains to the day-to-day operations of the office and lab.

● Serves as a liaison between staff and Medical Director and facilitates monthly lab meetings.

● Assumes a “working” supervisor role responsible for troubleshooting and assisting with work load.

● Monitors updates and maintains the SOP Manual to assure compliance with CAP and CLIA protocols. Edward Elmhurst Health, Elmhurst, IL August 2016 – March 2018 Emergency Room - Patient Services

● Greet and direct patients and visitors, assuring all patients have a positive customer service experience.

● Utilized EPIC system to verify patient demographic, insurance coverage and payer requirements to ensure timely processing of claims.

● Copy patient identification, insurance cards, and other necessary documentation and properly prepare for scanning.

● Collects co-pays and makes appropriate referrals to financial counseling when necessary to resolve open balances.

● Interview patient and accurately register demographic and insurance information.

● Follows procedures for posting payments and balancing cash.

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