Package Handler Customer Service
Resume:
Toileen Valle
Apprentice
Raytown, MO *****
********@*****.***
over 20 plus years in customer service skills, case management, production and management. Authorized to work in the US for any employer
Work Experience
Dispenser/ Packer
Thermo Fisher Scientific - Lenexa, KS
August 2020 to Present
Visually inspects product for defects that come down a conveyor. Establish a certain amount of QC samples per job. Responsible for packing up to 7200 packages per shift. Maintain necessary paperwork levels throughout shifts. Responsible for working with a sense of urgency,and upholding a repetitive production environment . Responsible for changing operating conditions quickly and effectively.
Packer/Inspector
Polytainers - Lees Summit, MO
December 2019 to June 2020
• Responsible for packing plastic products
• Responsible for inspecting plastic products for damages and imperfections
• Responsible for inspecting print on plastic products
• Responsible for disposing of empty boxes and excess packaging
• Responsible for ensuring that products were properly labeled and packed
• Responsible for sorting and re-packaging products that were denied by QA Unloader/Loader/Package Handler
FedEx Ground - Olathe, KS
September 2019 to April 2020
Load and unload packages from trailer in a timely manner unto a conveyer,inspect packages for flaws and damages,
Cap 1/ Inventory associate
Wal-Mart Stores, Inc - Blue Springs, MO
April 2017 to December 2019
Prepared merchandise for sales floor
Responsible for inventory and proper labeling merchandise Responsible for keeping shelves stocked and clean
Greeted customers and assisted with location and questions for merchandise throughout the store Responsible for proper rotation of merchandise on the floor Capping and working Picks in all departments
Apprentice / Assistant Manager
Chipotle Mexican Grill, Inc
September 2014 to April 2017
Make sure the customers order are right and that have everything
Assisted in monthly audits, bringing transparency to daily reports and reducing cash handling violations to 0-3%
Create spreadsheet graphs of sales, food costs and throughput (traffic) and interpret data to managers Performing cash handling audits, payroll, and food inventory Submit weekly sales report to area manager
Prepared daily sales reports and dealt with customer satisfaction Managed inventory and budget information
Troubleshoot and analyze problems that occur in a timely manner as the manager of a store Controlled all administrative duties(Payroll verifications, Schedules, and inventory) Interviewing and identifying talent while constantly accepting feedback from the team on new hires Responded to company changes and helped to meet store specific sales goals Making sure that all employees are working safely and are adhering to all food quality standards
Ensured the flow of the restaurant
Manage employees and peers individually as well as create schedules within hourly guidelines Hired, trained, developed, and promoted a staff of 25 people Oversee operations, coaching stuff and in charged for one of the location
-Managed inventory at the end of each day
Receiving deliveries and inventory procedures
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Establish work procedures or schedules and keep track of the daily work of clerical staff. Supervise other clerical staff and provide training and orientation to new staff. Use computers for various applications, such as database management or word processing.
Conduct searches to find needed information, using such sources as the Internet. Order and dispense supplies.
Schedule and confirm appointments for clients, customers, or supervisors. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies. Manage projects or contribute to committee or team work. Provide services to customers, such as order placement or account information. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Arrange conference, meeting, or travel reservations for office personnel. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Train and assist staff with computer usage.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Learn to operate new office technologies as they are developed and implemented. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Maintain scheduling and event calendars.
Responsible for writing schedules
Resident Advocate
Avalon Health Care, Inc
June 2007 to November 2010
Advise clients or community groups on health issues. Assess individual or community needs for educational or social services. Provide educational materials to community members. Confer with clients to discuss treatment plans or progress. Monitor clients to evaluate treatment progress.
Refer clients to community or social service programs. Create monthly care plans
Advocate for and help clients obtain resources to improve their well being Assist clients in working with government agencies to apply and receive health benefits
Packer/Inspector
Polytainers Inc - Lees Summit, MO
January 2020
Responsible for packing and inspecting parts for damages, flaws and misprints. Education
Associate in Secondary Education
Missouri Western State University - Saint Joseph, MO May 1994 to June 1998
High school diploma or GED
Skills
• Cashier
• Shipping
• Warehouse
• Stocking
• fast learner
• Pallet Jack
• Word
• Quality Inspection
• Case Management
• Production Management
• Packaging
• Word Processing
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Manufacturing
• Computer literacy
• Driving
• Product management
Assessments
Work Style: Reliability — Highly Proficient
December 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Delivery Driver — Familiar
December 2019
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Work Style: Reliability — Highly Proficient
December 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Customer Service — Completed
December 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Completed
Delivery Driver — Familiar
July 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Manufacturing Fit — Highly Proficient
July 2020
Measures the traits that are important for success in manufacturing roles. Full results: Highly Proficient
Warehouse Associate — Proficient
July 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Work Motivation — Proficient
July 2020
Level of motivation and discipline applied toward work Full results: Proficient
Workplace Safety — Proficient
July 2020
Using safe practices at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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