Customer Service Representative
Resume:
carmen grias
Lodi, NJ *****
**********@*****.***
Work Experience
Bartender
Hyatt House Parsippany East - Parsippany, NJ
May 2022 to Present
Bartend for guest
Bartender
Sports Complex LLC - Clifton, NJ
May 2022 to May 2022
Bartender for a PGA GOLF tournament 3 days
Bartender
The Firehouse Restaurant - Garfield, NJ
June 2019 to August 2019
bartender
bartender
Blackjack Mulligans - Garfield, NJ
March 2013 to January 2019
Bartender
office organizer
Bartender
T.G.I Fridays - Wood-Ridge, NJ
February 2013 to February 2017
Bartender
Trainer Supervisor
Organized FLARE competitions
Liaison between Staff and Management
Inventoried Liquor shipments
Assisted with Employee Scheduling
Assisted with Nightly restaurant cashout
Trainer/Supervisor/Bartender
Applebee's Doherty Enterprises - Garfield, NJ
June 2008 to February 2013
Waitress
Bartender
Opened this location.
Organized vendors for Breakfast with Santa fund raiser. Participated in community events such as Letdowns For Local Fire companies. Let Them Be Little Organization Fund Raisers
Car Shows fund raisers
Personal requested Sever to CEO Mr.Doherty and Guest V.I.P. Onset assistant to Chris Berman while he was shooting Applebees commercial. Office Manager
Full Spectrum Images - Lodi, NJ
September 2006 to October 2007
Reorganized a failing business.
Instituted a up to date filing system.
Handled any past clients that had yet to received the ordered packages. Updated computer systems Windows Vista and Photoshop suite etc. Expedited and all ordering of materials.
Sat with New customers to sell new packages.
Made suggestion on how their events could be accommodated. Scheduled photographers and video personnel.
Helped with editing process of Photos and video production. Handled Billing and all Financial accounts.
unfortunately partnership broke up
Customer Service Supervisor
Kmart - Lodi, NJ
June 2004 to November 2006
Liaison between customers and staff.
Trained cashiers .
Located products for customers in house.
Offered customer advise on various products and usage. Customer Service Representative
Panasonic Corporation of North America - Secaucus, NJ August 2000 to July 2004
Worked extensively with high volume ACD system.
Proficient in various Windows environments.
Communicate effectively with persons in sales and research. Offer customer advice on various products lines.
Customer Service Associate
A&P - Lodi, NJ
January 2003 to April 2004
Processed daily reports on company finances.
Handled daily cash flow -full cycles of operations from cashier to bank. Front end Supervisor
Trained cashiers.
Supervised cashiers and monetary transactions.
Responsible for self check out reports.
Retrieval of orders requiring payment options not offered in stand alone system. Answering Service Agent
Rutherford Answering Service - Rutherford, NJ
September 1999 to September 2000
Answered calls for companies such as Towing, Lawyers, and above all Doctors and Hospitals around the Northern NJ area.
Responsible for entire system on the overnight hours. National office supply
Staples Distrubution - South Hackensack, NJ
February 1992 to September 2000
Respond to client inquires and needs in efficient manner. Introduced ideas and recommendations to enhance departmental functions. Expedited clients orders for deliveries in timely manner. Participated in research and development of New accounts such as Countrywide: entrusted to me by the CEO of National office supply David Goldman.
Accountable for administration of corporate accounts in the West Coast region of US. Lead representative for five major accounts such as Allstate and Prudential as examples . Responsible for rebuilding of former accounts, bring them up to date and reestablish strong working relationships.
DJ nightclub
Lake George, NY
June 1989 to September 1991
waitress and shooter girl
Tiki Resort
Lake George, NY
January 1988 to September 1991
waitress
Ramanda INN
Ramada Worldwide - Queensbury, NY
August 1988 to September 1990
waitress
Ramada inn
Ramada Worldwide - Lake George, NY
June 1988 to September 1990
waitress
McDonalds Manager
McDonald's - Queensbury, NY
June 1986 to August 1989
Managing the floor
Solving customer issues
Handling the largest BUS ROUTE fall foliage tours and skiing tours in the Northeast of New York state that would stop to eat.
Liaison between Ronald Mcdonald's appearances.
Birthday party coordinator and hostess
Education
2 years college in Computer Programming
SUNY Adirondack - Glens Falls, NY
September 1988 to June 1990
High school diploma or GED
Skills
• Research & Development
• Video Editing
• Photography
• Fundraising
• Public Relations
• Branding
• Bartending
• Serving
• Communication skills
• Computer literacy
Languages
• spanish - Intermediate
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