Glenda Ibarra
Magnolia, TX *****
***************@*****.***
EXPERIENCE
Las Fuentes, Magnolia, TX — Hostess/ Cashier
June 2019- October 2019
I was a seasonal hire at Las Fuentes; I was required to help all customers with their needs.
Las Fuentes was my very first job, where I was able to learn how to:
-Manage my time, manage money, increase my verbal skills, and become responsible.
Blue Iguana, Magnolia, TX — Hostess/ Cashier
October 2019 - May 2020
At Blue Iguana, I was able to interact more with customers' complaints and learn how to problem solve with consumers.
My tasks here were:
-keeping the area clean, greeting/ communicating with everyone who would walk into the restaurant, managing money, remaining calm in difficult situations, and managing my time.
My reason for leaving Blue Iguana was for a better opportunity.
Rancho Grande, Tomball, TX — Hostess/ Cashier
June 2020 - December 2021
My job was at Rancho Grande Tomball; I was a hostess here. Here I was responsible for:
- keeping my area clean, taking phone calls with any customers who are in need of something, creating the schedule for the following week for other hostesses, maintaining a good relationship with other employees, and having great communication overall .
Beck & Masten GMC, Houston, TX — BDC Sales Rep
February 2022 - October 2022
I am currently working at the Beck & Masten GMC location due to the BDC Sales department being set up here, but work for Beck & Masten Kia.
My tasks for this position consist of :
-Making 100 calls a day (outbound or inbound)
-Setting appointments for customers interested in coming to see a vehicle / sell their vehicle
-Keeping track of percentages throughout the month, percentages are set up from customers who have shown to their appts and have been scheduled in. (Internet or Phone)
-150 tasks are required, emails and calls
-Check availability of incoming units
-Explain customers about vehicle of their interest and/or any other questions they may have
-Set 5 appts minimum a day.
SKILLS
Great communication
Great time management
Responsible
Quick learner
Ready to handle any situation
Open to learning
Money handling
Understanding with all customers
Staying on task
Able to work in a fast pace environment
Multitasking
4+ years customer service
LANGUAGES
Fluent spanish
Fluent english
I have stayed consistent with this position from the day I started until now- still plan for it to remain this way.
My reason for wanting to find a new opportunity elsewhere is being able to learn something new and be in a new environment. Working full time has never been an issue for me, I am always on time and always stay on track & focused when I am working.