Sales Representative Customer Service
Resume:
MICHAEL C. WALLEY
Email: ***************@*****.***
Arlington, Tennessee 38002 901-***-****
OBJECTIVE
To seek an opportunity to continue in a tradition of business development, account management, and consulting success. Will set business growth, business retention, profitability and priorities.
SALE & MARKETING QUALIFICATIONS
Offer a sales history of impacting the productivity and profitability of a sales-based company. Established a 20+ year record of sales, marketing, business development, customer retention and profitability accomplishments. Experience building high-level client relationships through the development of client-specific systems. Employment history includes retention and transition to stronger employers where I have established a reputation as a premier business developer.
Strengths:
Recognizing territory-level sales opportunities and maximizing their potential.
Consulting with clients regarding equipment upgrades, new technology, etc.
•Initiating, developing, and executing sales programs for driving revenues for specific products within a territory.
•Designing solutions to convey service/product needs to customers, providing consulting to customers with regard to purchasing, product usage, and process flow of work areas.
PROFESSIONAL SALES EXPERIENCE
COMPREHENSIVE MARKETING INC, Lombard, 11 2017 - Present Sales Representative: Responsible for calling on Independent Hardware stores, retailers and distributors including in-person visits. My main customers were Ace Hardware, True Value Hardware, Do it Best Hardware, and Orgill. My territory consisted of 8 states, including Louisiana, Missouri, Arkansas, Mississippi, Alabama, Tennessee, Kentucky, and Kansas. Participated in industry or promotional events (e.g. trade shows) to cultivate customer relationships.
DEX IMAGING, Bartlett TN 2016 -2017
Sales Representative: Responsible for developing and maintaining territory in Midsouth area, including Greater Memphis, West Tennessee, Northern Mississippi, and Eastern Arkansas selling Canon, Konica Minolta, and Kyocera copiers and printers. Cold calling skills, appointment setting, follow-ups, closing and customer service
COPY CONCEPTS INC, St. Petersburg, FL2012 - 2016
Sales Representative: Responsible for developing and maintaining territory in Pinellas County selling Toshiba copiers and printers.
Cold calling skills, appointment setting, follow-ups, closing and customer service.
Awards:
From 2014 to 2016 received top salesman award and surpassed 10 other salesmen at that time. Awarded trip for both years
ANGRESS DENTAL COMPANY, Canoga Park, CA 2001 - 2003 Marketing Representative: Established a 2+ year record of sales effectiveness, key account development, as well as sales management for this dental supply company. Used diplomatic negotiating skills to initiate and grow long-term business relationships. Built trust and rapport with clients through outstanding client service.
•Identified sales trends and opportunities; spearheaded the launch of new products/promotions.
•Develop quarterly and yearly strategic territory management plan to balance efforts in the field while multi-tasking to ensure sales goals and deadlines are consistently met or exceeded.
•Recognized as "Top Producer"; consistently exceed monthly sales plans.
PATTERSON DENTAL SUPPLY, Memphis, TN1992 - 2002
Sales Representative: Developed and managed strategic business relationships with 800+ dental offices in a three state territory for this dental equipment/supplies sales company.
•Affected significant business growth (25% increase) through the on-going development, implementation, and management of programs/systems to support:
•New product launch - Territory expansion
•Dealer development/training - Dealer retention
•Used diplomatic negotiating skills to initiate and grow long-term business relationships.
MICHAEL C. WALLEY
Email: ***************@*****.***
5234 Shetland Trail
Arlington, Tennessee 38002 901-***-****
EDUCATIONAL EXPERIENCE
SHEFFIELD HIGH SCHOOL, Memphis, TN 2004 - 2011
Marketing Teacher /Assistant Basketball Coach: Established a positive learning environment that encourages individual growth and motivates students to achieve optimal performance levels. Maintained communication with other teachers and staff to coordinate available resources. Developed instruction techniques, materials, and flexible curriculum to encourage and develop students' skill levels and create enthusiasm.
•As Assistant Basketball Coach, utilized effective development, motivation, counseling, and organizational skills to coordinate available athletic resources and foster the development of the Varsity Basketball Program; expanded player develop programs, and raised the standard of excellence expected from players.
EDUCATION
UNIVERSITY OF MEMPHIS, Memphis, TN
B.B.A. Marketing 5/92
Athletics: Basketball
UNIVERSITY OF MEMPHIS, Memphis, TN
Graduate Teaching Degree 5/2007
In order to explore professional sales opportunities with your organization, I am enclosing a copy of my resume for your review. I believe that upon consideration of my credentials, you will find me qualified for a sales representative position. My background includes a solid track record in sales/account management, and customer support, supported by numerous business development accomplishments, as well as:
•Outstanding communication and client relation skills for providing the highest level of professional representation for company products and services.
•Business acumen for identifying and effectively pursuing development opportunities
•Comprehensive territory development and major account management
With my seasoned judgment, account management, and project coordination skills, I will develop and maintain quality business for your company.
I would appreciate the opportunity to meet with you in order to learn about your organization and any available sales positions, discuss my qualifications, and answer any questions that you might have. Please contact me at your earliest convenience.
Thank you for your time and consideration.
Sincerely,
Michael C. Walley
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