Niahna Alford-Hamer
*** ******* ** *****, ** ****7 ******.******@********.***
OBJECTIVE
I am a professional Customer Service Representative with over 8 years’ experience in handling trouble clients of all walks of life. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty. I’m neat and well organized with a cheerful disposition and work well with problem solving. EDUCATION
Edmond Santa Fe High School 1000 E 15
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Edmond Ok, 73013 diploma 2014 Honor student's
August 2013-May 2014
Long Star Community College BA in Nursing 5000 Research Forest Drive the Woodlands, Texas 77381 July 2016-December 2016
Blinn Community College 902 College Ave, Brenham Tx 77833 January 2017- May 2019 Langston University P.O. 907, Langston OK 73050 June 2019-July 2022 Professional Experience
Receptionist
March 2022 – Current
Greet customers answering and screening calls and forwarding income calls to specific Person, sort mail, take messages
Subway
July 2020 – October 2020
Successfully complete every order correctly, kept all food fresh and ready store produce And help keep the store cleaned and organized, cut produce August 2013 – April 2014
Crest
Cashier/Sacker 2200 West 15
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Street Edmond, Ok 73013
Handle cash, credit, or check transactions with customers, scan goods and collect Payments, help sacking and handling groceries to vehicles December 2014 – October 2015
Electronic retail sales associate DIRECTV retail sales associate Walmart Super Center My responsibilities generally include answering phone calls and emails, responding to Customers questions and complaints, maintaining a positive, empathetic, and professional attitude toward customers always.
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