Scrum Master Product Manager

Mejoh Mbaakhu

Summary

Certified Scrum Master and Product Owner. Experienced in leading multiple cross functional teams, or Agile Release Train (ART); guiding them on how to use Agile, Scaled Agile Framework (SAFe), Scrum and Lean (e.g. Kanban) values/practices through servant leadership. Experience in building mobile android app from scratch.

SOFTWARE, PLATFORM, SKILLS

Agile practices, Scrum processes, Kanban, and Waterfall methodology.

Jira, Service Now, Confluence

AWS, Azure, GCP.

Windows, Linux, UNIX, PC Troubleshooting,

Backlog grooming, Change management, Data modeling, Data Analysis and Data Migration, Systems Security, Microsoft Excel; Microsoft Word, Risk Management, RMF, Access Control, SQL, Microsoft Access, Server, GitHub, Bitbucket, DevOps and CICD -Jenkins

CERTIFICATION

Professional Scrum Master

AWS Solutions Architect

EXPERIENCE

Fairhaven 01/2018- Present

Sr. Product Owner

Lead product, design and engineering teams in the development and launch of customer-facing native application

Experience in product development, from frontend to backend, and working with both UI and Services engineers

Incorporate product design principles, design patterns and shared code libraries to ensure efficient, consistent, and scalable product development

Lead teams through a software development lifecycle that leverages agile principles, with the know-how to quickly change and pivot as needed

Lead teams in the development of Web solutions, with a deep understanding of how to get consumer-centric solutions to market with a high degree of success

Experience using product analytics and monitoring tools, as well as making data-driven decisions

Deep knowledge of digital technologies, with an eye toward the continual change in consumer technology, including but not limited to wearables, screen-less UI, artificially intelligent bots and voice recognition

Work across multiple teams simultaneously, thrive in a fast-paced and dynamic environment, and connect unexpected threads across teams

Exceptional verbal, presentation and written communication and project/program leadership skills

Northwest Hospital 01/2011- 12/2018

Sr. Product Owner

Worked with the Stakeholders to define new features and enhancements

Managed the product backlog with a focus on the highest priority to drive value for customers

Oversaw development stages from a completion perspective, adjust and iterate based on the priorities

Primary communicator between the Stakeholders and Development team

Utilized your knowledge and expertise to drive innovation and creativity

Worked within a Scaled Agile environment and continuously win sprint over sprint

Facilitated meetings and workshops at all levels across client organizations to inform solution development

Proactively managed client communications and expectations to ensure client satisfaction in partnership the Coca-Cola team

Partnered with technical architect(s) to design and deliver data warehouse, data science, and/or business intelligence solutions

Enable team delivery by minimizing variability in currently executed sprint

Built Android app from Scratch through Azure for tracking and monitoring employees, set up and attend meetings, send schedules, reports, track field workers locations and etc.

Morningside House of Ellicott City 07/2009 - 12/2011

Scrum Master

Partnered with business owners, project managers, key stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the process area

Reviewed and accepted work completed by the development team, collection of users, technical, and migration requirements and filtering them down into a single product backlog

Worked with stakeholders to understand their infrastructure automation solution requirements

Coordinated feature prioritization with Product Manager.

Refined features, groom stories and manage backlog.

Developed detailed product roadmaps and vet with Product Manager.

Engaged project managers and senior leadership in to developing financial products

Reduced costs and improved service quality using in-depth knowledge of the relationship between applications and infrastructures

Participated in technology innovation within the environment by researching, identifying, and testing leading-edge automation technologies

Provided consulting and technical support services on project implementation to stakeholders to deliver automated infrastructure changes and automated.

Promoted continuous and seamless integration of technology automation into the Service Catalogue

Designed tools for managing the infrastructure and programmed clean & re-usable simple code

Developed tools necessary for effective application and platform monitoring

Worked with other platform development groups and supported teams to ensure a smooth transition of new capability into production.

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