Activity Assistant Case Manager
Resume:
Maria Elena (Helen) Ramon
Laredo, Texas 78045
***********@*****.***
Career Objective: To contribute to the overall success of a company in a position of diverse responsibility which requires strong organizational, planning, problem-solving and follow-through skills.
Experience:
BCFS. Aug. 2018 to Present
Case Manager - Maintain case history records and prepare reports. Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty. Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided. Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangement.
Community Development institute (Migrant Seasonal Head Start Program)
September, 2019-December 2020
Health Coordinator - Ensure all children are current with physicals, dentals, bearing, vision screening and promote a healthy start and wellbeing. Trained staff and informed on upcoming changes to adhere by the Child Care Licensing and Performance Standards.Revise, child files for compliance, pullout computer reports to ensure all documents were uploaded in computer. Complete regular Monthly State Reports as well as Program Reports and Yearly Reports. Monitored illness and accident reports. Assisted in developing a plan of action for staff and students return after COVID-19. Coordinated and ordered PPE for 11 centers under my supervision. Visit all Centers on a monthly visit to ensure safet, well-being and compliance.
Laredo Independent School District/Cigarroa High School, Oct. 2011 - Nov. 2018
Attendance Officer - Identified truant students, Created a rapport with students and parents, Made home visits, Monitored students attendance, Worked closely with the court coordinator and Judge
Submitted all pertinent documentation to the truancy court, Referred students to the at-risk counselor Referred students to Boot Camp, Coordinated Boot Camps, ensured all proper documentation was on file to include parent’s consent, physical, writing exercises, sign sheets, etc., Submitted weekly reports, Reported to Asst. Principal,And other duties assigned by the Administrator
Jan. 2012 – Oct. 2012 Bilingual Clerk - Worked closely with registrar’s office to identify non English speaking students, Assessed the student for the English Language Proficiency levels, Maintained all students files current, Coordinated monthly meetings with LPAC Committee, Submitted monthly reports
Coordinated TELPAS testing with the Administrator and Teachers, Attended trainings and Staff Meetings
Worked closely with attendance to monitor student’s school withdrawals, and send the pertinent information to the attending school, And any other duty assigned by the administrator
Oct. 2011- Jan. 2012 Teacher Aide - Assisted teachers in the classroom, Ensured that the teacher had all materials on hand, ei. Handouts, spirals, colors, pens, pencils, etc., Decorated teacher’s classrooms and halls., And any other duties assigned either by the teacher or the administrator.
Life Choices Unlimited, Inc., August 17, 2009 – February 12, 2010.
Case Manager - Coordinate services with the patients and their families according to their needs
Ensure patients receive the service as indicated on their Individual Plan of care and as described on their Individual Service Plan, Maintain good rapport with the families, visiting with them frequently to ensure all the needs were being met, referring them to different agencies in order to meet their needs, Submit reports on a timely manner and as needed to corporate office for billing purposes, Coordinate activities for the patients to include parties for all special activities, Ensure all 26 cases were up to par for survey purposes, Travel out of town for meetings, surveys, and cover other areas besides Laredo, Take patients out of town for hospitalization, Schedule doctor appointments for patients, sometimes transportation was also provided by this worker, Meet with parents and patient to discuss the patients progress or lack of and set new goals and objectives, Handled petty cash, keeping receipts for reports to be submitted, Answer telephone,Prepared paper work for the parents who were foster care providers, Sent prescriptions to the pharmacy, checked on medications to ensure everyone had their medication as needed, Maintained accurate records of consumers for survey purposes, Maintained current with all principles and guidelines set forth by the state, Completed assignments on a timely manner while meeting quality requirements, Performed other duties as assigned
George E. Kelly dba Heart to Home September 1st, 2008 – August 15, 2009
Case Manager - Same as above
Proyecto Familia, Inc. dba La Nueva Hacienda
April 3rd, 2003 - June 11, 2008 Program Director- Oct. 6, 2006-June 11, 2008
Handled all aspects of the program, Reported to the owner all necessary communications, Supervised 38 employees, Worked closely with the accountant for tax and cost report purposes, Continued with all my office manager.
Office Manager – May 22, 2003 – October 6, 200, Human Resource, Accounts payable and receivable
Payroll, Taxes, Billing Specialist, Reported to Program Director
Clerical Clerk April 18, 2003 – May 22, 2003, Answer phone, Type all data ei. Ipc justifications, nursing quarterlies, etc.
Direct Care Attendant – April 3rd, 2003 – April 17, 2003 Assisted consumers with their daily living activities, ei. Cooking, cleaning, washing, bathing etc.
1999 – 2002 Buckner – Healthy Families of Laredo - Case Manager
1996-1999 Mercy Women’s Clinic- Financial Counselor
1996=1997 Dr. Francisco I. Pena’s Clinic – MOA
1992-1996 Doctor’s Hospital of Laredo – Surgical Secretary
1988-1992 Mercy Hospital – Ward Clerk
1987-1988 Daniel B. Hastings, Custom Broker – Traffic Clerk
1986-1987 Victor A. Cavazos, Custom Broker – Traffic Clerk
2011-2013 University of Texas Pan America
Edingburg, TX
Bachelor of Social Work
TAMIU
Bob Bullock Loop
2011- Bach. Of Sciences- Major in Sociology
Laredo Community College
Washington West End, Laredo, Texas 78040
1984-1995 Associates Degree in Applied Science
Majored in Human Service Specialist
Activities Democratic Delegate
●Assisted Democratic Convention as a Delegate in Austin
●Volunteered at Charter Hospital in the Substance Abuse Ward as Activity Assistant
●Volunteered at SCAN in their Adolescent Unit Shelter
●Altar Server Coordinator
●Catechist
Trainings and Certifications: I have completed the ICS 300 and 400, where I was awarded certificates of completion. I have also taken ICS 100,200,700 and 800 along with other FEMA courses.
I am a Notary Public.
References: Upon request
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