English Teacher Administrative Assistant

Anna Michelle Butler **** Swift Drive

************.******@*****.*** Clarksville, TN 37040 / 615-***-**** To Whom It May Concern,

I have worked on a Business / Professional environment for approximately 40 years. With this experience I have developed a strong professional work ethic, as well as being organized and paying attention to details. I believe that how and what I do is a direct reflection on my me and my abilities to do my job. I always strive to do my duties and fulfil my obligations so that my employer can work as effectively and proficiently as possible. Their success is my success. I am good at what I do and believe in myself and my abilities. I adapt well to change and due to my international travels, I have found that I enjoy getting to know and learn about different cultures. I can find a common ground and communicate with everyone; it just takes time and patience. I have lived out of the country for approximately 4 years. I moved to Chengdu, China & then to Surat Thani, Thailand. I worked with children and adults. I was a private English teacher. I taught the children basic English grammar and communication skills. I taught conversational, transitional, and business English to most of my college/business adult students. Should you see that my experience as outlined on my resume meets your requirements, I will be happy to provide any additional information you feel necessary when considering me in your hiring decision. I appreciate your time and consideration in reviewing my application. Best Regards,

Anna “Michelle” Butler

Anna Michelle Butler 1008 Swift Drive

************.******@*****.*** Clarksville, TN 37040 / 615-***-**** Core Competencies

• Native Speaker • Event Planning • Community Outreach

• Team Management • Customer Service • Multi Line Phone System Experience

Frontier Foundation & Crawl Space Repair, Joelton, TN Oct. 2021 – Present Receptionist / Marketing / Human Resources / Appointment Center Answer all incoming calls, handle and process all incoming and outgoing mail, maintenance and postage on postage meter and mailing supplies. I order all office, cleaning, and kitchen supplies for the company. I work with the Human Resource Manager to assist with processing records and new hire orientation. I assist the appointment center in looking up and confirming appointments with potential clients. I work directly with the Marketing Manager to navigate various software to make Widgets and other social media posts for Frontier Foundation and Klaus Roofing as well. General office duties such as copy, fax, scan, file, and type correspondence as needed. Vaco Nashville, Brentwood, TN July 2021 – Oct. 2021 Administrative Professional

Current Assignment: Embold Health

Process invoices, credit card reconciliation for company executives using Expensify software program. Coordinate with Executive Administrative Assistant for events, meetings and travel. Assist with on boarding new hires. Order office supplies and snacks for office and keep all areas tidy. Scan, copy, fax, type & file as needed for staff.

Susan G. Komen Foundation, Nashville, TN July 2017 – Jan. 2018 Affiliate Coordinator

Originated position responsible for coordinating all office business. Coordinated and scheduled all Board of Directors meetings, Advisory Council meetings, and other standing and volunteer committees. Processed and documented donations up to $10,000 in value. Addressed concerns from staff, volunteers, and the public.

Agero, Clarksville, TN May 2015 – July 2017

Accident Management Specialist

Responsible for answering incoming roadside emergency assistance calls from customers and primarily agents and adjuster. Assessed customer needs and available services and coordinated and dispatched roadside services. Coordinated with service providers to dispatch and confirm service was completed. Received, set-up, and dispatched calls related to State Farm Insurance accidents for primary, secondary, special circumstances, or difficult assistance situations. Jackson-Hewitt Tax Service, Clarksville, TN Jan. 2015 – Apr. 2015 Tax Specialist

Answered telephones, assessed customer needs, and directed or assisted customers with the tax returns. Directed customers to appropriate hotlines for tax return information and updated clients on the status of their tax filings. Logged, filed, verified, and disbursed tax refund checks to clients. Maintained office records according to company and legal requirements. Anna Michelle Butler 1008 Swift Drive

************.******@*****.*** Clarksville, TN 37040 / 615-***-**** APSU Adult & Non-Traditional Student Center, Clarksville, TN Jan. 2013 – Jan. 2015 Lead Student Staff

Oversaw the daily operations of the center and management of student staff members. Maintained and conducted email correspondence and center filing and organization. Coordinated with facility services and catering services for center sponsored events. Acted as treasurer managing the finances of the Non- Traditional Student Society sponsored by the center. Served twice as a board member, and once as the board chairman for the coordination of the Annual Governor’s Ball committee, planning and executing an event for over 300 attendees. Solicited and processed donations to the center according to university and legal requirements.

APSU Registrar’s Office, Clarksville, TN Aug. 2012 – Jan. 2013 Student Staff

Answered incoming calls to the office and assessed caller needs transferring or assisting callers as appropriate. Assisted students with enrollment, graduation, or class scheduling issues. Received and processed transcript requests and issued transcripts according to policy. Assisted with the planning and running of three commencement programs as needed.

Education

Austin Peay State University, Clarksville Tennessee, Aug. 2009 to Jan. 2015 Business Management; Minor: Linguistics

Glencliff High School, Nashville, Tennessee 1980

Additional Skills

Sales Force / I-360 Software

Contractor Nation Software

AccuLynx Software

Microsoft Office Suite

Non-Profit Operations

Office Management

Financial Management

Proficient with all standard office equipment

Multi-Line Telephone Systems

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