ALLIANNA VILLALPANDO
702-***-**** ********************@*****.*** Abilene, TX 79606
Exceptionally detailed individual seeking to utilize deep understanding of the theory of scientific principles of laboratory work, as well as technical, procedural, and problem-solving aspects in the position of a laboratory technician or hospital management.
career objective
experience
CUSTOMER SERVICE ADVISOR
Mister Car Wash, Abilene, TX
Mar 2020 - Present
Addressed customers courteously using
suitable methods and problem-solving
skills.
•
Sale memberships based on knowledge
of company's products and benefits.
•
Provided account information to
customers and explained bill service
policies and customer rights.
•
Maintained sights equipment and
landscape.
•
Maintained knowledge of company
products to provide helpful suggestions
and recommendations to customers.
•
Assisted with mentoring new employees
during and after training.
•
Greeted customers by name and
displayed respectful attitude, helping
develop rapport with customer base
and build lasting relationships.
•
Remained open to feedback from
supervisor and peers to build and
improve skills set.
•
INTERNSHIP STUDENT
Mercy Women's Health Clinic, Abilene, TX
Aug 2021 - Dec 2021
Expected graduation Dec 2022
BACHELOR OF SCIENCE (B.S.) IN LIFE
SCIENCE CANDIDATE
GPA 3.0
McMurry University,
Abilene, TX
Relevant Coursework
Awards & Honors
Extracurricular Activities
education
Genetics/ Cell Biology
Microbiology
Organic Chemistry
Physics
Anatomy & Physiology
Deans List Honoree
STEM Internship Completion Badge
Research Conference Badge
Track & Field Team
Researched and maintained company
projects/documents.
•
Entered data of patients medical history
into documents and kept filed.
•
Prepped educational folders for
patients.
•
Shadowed in the laboratory when
nurses did Urinalysis and other lab
tests.
•
• Shadowed at nursing clinics.
INTERNSHIP STUDENT
Environmental Health Department,
Abilene, TX
-I had a total of 120 hours of intern work.
Aug 2021 - Dec 2021
I went with inspectors to different sites
to inspect.
•
• Addressed community complaints.
Examined and archieved mosquito data
for testing.
•
• Kept inventory of equipment.
• Line of directory bookkeeping.
Performed training tasks in various
workplace positions according to
company requirements.
•
• Acquired data from water testing.
• Shadowed phone calls/meetings.
Learned about architectural floor plan
reviews and HASSP plan.
•
CASHIER
Food King, Lubbock, TX
Jan 2019 - Nov 2019
Worked cash register/sometimes
stocked inventory.
•
OFFICE ASSISTANT
Infinity Solar Solutions, Odessa/San Angelo,
TX
May 2019 - Aug 2019
Created and maintained spreadsheets
and developed administrative and
logistical reports.
•
Strengthened traceability, developing
organization systems for contracts,
records, reports and agendas.
•
Posted open positions on company and
social media website.
•
Answered phone calls daily and
pleasantly welcomed visitors to office.
•
Maintained office supplies inventory by
checking stock and ordering new
supplies as needed.
•
• Cleaned office as needed.
Scheduled appointments, maintaining
calendars for personnel.
•
Conducted research and data collection,
spearheading special assignments.
•
Participated in team meetings, providing
input and suggestions on organizational
practices.
•
• Delivered messages and ran errands.
Communicated with customers,
employees and other individuals to
answer questions, disseminated and
explained information, take orders and
address complaints.
•
Typed, formatted, and proofread
outgoing correspondence and
documents.
•
Utilized computer and job-related
software to maintain and update filing,
inventory, and database systems.
•
Compiled, copy, sort and file records of
office activities, business transactions
and other activities.
•
STUDENT VOLUNTEER
Terry County Vet, Brownfield, TX
Oct 2018 - Dec 2018
Cleaned office -Watched over surgery's,
neutering, and spays -Learned about
tools for surgeries
•
additional skills
• Positive outlook • Time management
• Reliable and dependable • Approachable
• Leadership • Flexible and adapt to change quickly
• Attention to detail • Courteous and professional attitude
• Sociology background • Biomedical background
• Fast learner • Competitive personality and motivated certifications
• Lone Star Degree FFA
ADAM GONZALES
Regional Manager, Mister Car Wash - Manager
*********@*************.***
references