Data Entry Customer Service
Resume:
EXPERIENCE
INTERFAITH OF THE WOODLANDS, WOODLANDS, TX
****-******* (PERSONAL SERVICE REPRESENTATIVE)
Guide customers in identifying work and career goals.
Plan, arrange, and manage Workforce Solutions community services to help customers reach their goals; including assessments, income support, financial aid and job placement.
Maintained report progress and out comes in appropriate MIS.
Career counseling.
Respond to customers phone calls
SPRING HIGH SCHOOL, SPRING, TX
2018-2019(CASE AIDE)
Worked with individual students and small groups of students to reinforce the learning material or skills introduced and outlined by the certified classroom teacher
Maintained safe classroom working environment
Supervised activities of students with disabilities.
Performed assigned non-instructional classroom duties, such as lunch, gave restroom assistance to students with various disabilities
Assisted as directed by classroom teacher in the effort to successfully maintain students with special needs in an integrated setting as determined by IEP/Title 1
Performed other duties assigned by the certified classroom teacher
COMERICA BANK, HUMBLE, TX
2009-2018 (TELLER)
Make deposits
Check cashing
Cross-selling of financial products and services
Expand customer base by referring bank products and service
Perform all duties in compliance with laws, regulations and bank policies
Maintain confidentiality of bank records and clients
COMERICA BANK, HOUSTON, TX
2004-2009 (LOCKBOX CLERK)
Prepare mail to be stored
Process customer remittance according to the customer profile information
Key items such as rejected transmit, coupons, payee information, & accounts
Finalize customer’s deposits
Prepare OCR items to be processed and balanced
Perform end of month reports
CHRIS TRUCK LINE, HOUSTON, TX
2004-2009 (BILLING CLERK)
Billing
Answering multiple phone lines
Copying
Faxing
Customer Service
EDUCATION
MASSEY BUSINESS SCHOOL, HOUSTON,TX
MEDICAL BILLING & CODING CERTIFICATION- 1999-2000
NATIONAL EDUCATION CENTER, HOUSTON,TX
MEDICAL ASST. CERTIFICATION- 1988-1989
M.B. SMILEY HIGH SCHOOL, HOUSTON,TX
DIPLOMA- 1984-1988
COMPUTOR SKILLS
Microsoft Office: Word, Excel, and Power Point
LEADERSHIP
Kings Treasure Non-Profit
REFERENCES
AVAILABLE UPON REQUEST
ADMINISTRATION, CLERICAL, BILLING, FINANCIAL SERVICES, DATA ENTRY, CUSTOMER SERVICE
OBJECTIVE
To obtain a stable position with an organization in which I can utilize past work experience in order to exemplify and advance the mission of the company.
SKILLS & ABILITIES
Able to resolve customer complaints via phone, email or in person. Skilled in invoicing and financial transactions, ensure compliance, and support services. Proficient typing and numeracy skills, organizational skills, administrative skills, communication skills, both written and verbal, and excellent customer service skills. I am equipped with exceptional time management skills, resourcefulness, detailed-oriented, self-sufficient, self-motivated, self-directed, results-oriented and dependable.
VITALS
Carolyn Owens
4859 Drew Forest Ln.
Humble, TX 77346
E ************@*****.***
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