Service Manager, technician

Summary

i have iver ** years in automotive business. Worked as service manager for most of that time. Experience

Firestone Complete Auto Care Newton, NJ

Service Manager I 12/2016 - 03/2021

in charge of all work produced in the service department. Dispatched work to the technicians. responsible for customer satisfaction, technicians training, scheduling and vacation time. Responsible for monthly customer count and profitability. Route 23 Honda Wayne, NJ

Service Manager I 11/2013 - 11/2016

Responsible for 18 technicians and 4 quick lube techs. Shop work dispatcher, understand ing who should get what job. Service training coordinator, customer count, total gross sales. Kevil Chevrolet Budd Lake, NJ

Service Manager/Service Advisor 05/2006 - 11/2013 Service manager was incharge of work flow in the ship. Dealership training coordinator, customer satisfaction, scheduling vacation and sick time. Working as a service writer when needed. Responsible for desling with customer complaints. Kevil Chevrolet Budd Lake, NJ

Parts Manager 02/2002 - 05/2006

Parts manager was responsible for having the correct parts on the shelves that are needed by the technicians. looking up parts for the techs and retail customers. Keeping the total cost of inventory at a reasonable level. Dealing with local shops and delivery of parts.

Kevil Chevrolet Budd Lake, NJ

Technician I 06/1999 - 02/2002

lube oil and filter service, tites, brakes, suspension work, exhaust systems and tuneups Skills

technician, Customer service, Leadership

Education

County college of Morris Township of Randolph, NJ Liberal Arrs 07/1985

Hobbies Martial Arts instructor

i have been teaching the Martial Arrs since 1986

Louis Popek

973-***-**** ********@*****.*** Newton, NJ

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