Helen Corporan ** Story Drive

Gaithersburg, MD **878

240-***-****

adtcjz@r.postjobfree.com

EXPERIENCE

Roeser Law Firm, Washington D.C. -

Paralegal

June 2020- Present

● Managed all the files and clients in the law firm.

● Provided excellent customer service to clients,medical providers and insurance companies.

Small Business Administration, Washington D.C. —

Paralegal

May 2020 - November 2020

● Prepared and/or reviewed legal or loan documents for completeness, accuracy, and compliance to assist individual borrowers with residential and/or business loans for Covid-19.

● Performed clerical functions, which include answering inquiries promptly, handling sensitive information securely and professionally, and dealing with controversial issues tactfully.

● Use computer and other electronic equipment and software applications to produce written reports, spreadsheets, emails, and other documents or reports.

Nickelsporn & Lundin, Silver Spring — Paralegal

May 2018 - Present

● Help prepare attorneys for trial by drafting pleadings, motions and witness lists

● Manage case files and all paperwork, inputting into electronic file system

● Serve as a liaison between attorney and clients, including managing high email and call volume daily and scheduling consultations

Library Of Congress, Washington — Visitor Engagement January 2016 - Present

● Help visitors plan their visits, assist researchers, and provide tours

● Handling customer complaints, and maintaining a positive and friendly disposition.

SKILLS

Impeccable organizational

skills

Exemplary customer service

skills

Proficient in Adobe Acrobat

and Microsoft O ce Suite

Ability to Work Under

Pressure

Decision Making

Time Management

Self-motivation

LANGUAGES

Spanish

EDUCATION

University of Maryland — Special Education

2014 - 2018

Montgomery College — English

2012 - 2014

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