Customer Service Store Manager
Resume:
CONTACT
Oak Hill, OH United States *5656
*.*******@*****.***
OBJECTIVE
To use my diverse skills and abilities in a managerial capacity.
EDUCATION
Associate in Science GPA: 3.7
ACTC Ashland, KY
2008 - 2009
.
Diploma in General Education GPA: 3.4
Groveport Madison High School Groveport, OH
1993 - 1997
High school
SKILLS
LINDSEY B WHISMAN
WORK EXPERIENCE
Assistant Manager
CVS Ironton, OH
10/2011 - 03/2012
Manages stores operations from back room receiving, personnel, invoicing, direct-store deliveries, front-end accounting, and facilities financial obligations.
Requires excellent customer service skills, attention to detail, organization, and time management
Gained reputation as a friendly professional able to work well under pressure and easily build rapport with colleagues, upper management, and customers with diverse backgrounds and personalities.
Store Manager
CVS Oak Hill, OH United States
04/2019 - 09/Present
Performance evaluation to control sales and services program
Successfully utilized strong sales and communication skills to build sales for a struggling store
Priorities included constant evaluation of stock levels and content, goal setting, development of key personnel, and achieving a high motivational level.
Weekly activities included payroll, scheduling, daily deposits, receiving, and employee training and accountability
Hired, trained, supervised, motivated and developed employees
Responsible for sales performance, store operating results, customer service, and daily operations for assigned store
Store Manager
CVS Chillicothe, OH
06/2015 - 04/2019
Formed employee schedule and monitored labor cost to be effective with store
Comprehensive background in management operations (personnel scheduling, inventory, budgeting & cost control, Profit & Loss Management, shrink/loss control, teambuilding/training/supervision, staff hiring).
Built attractive sales and seasonal displays for merchandising products.
Store Manager
CVS Portsmouth, OH
09/2013 - 06/2015
Responsible for management of all store related duties, including hiring and firing, operations, sales training, and merchandising.
Responsibilities include managing operations to achieve sales and profit plans, talent management, training and development, recruiting, employee relations, HR compliance, operational compliance, inventory management, asset protection and customer service initiatives
Scheduled store personnel on an allotted weekly/monthly/quarterly/yearly hour allowance in order to maximize store coverage and sales while within budget.
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