Front Desk Medical Billing

Curriculum Vitea

HENDRIKA CHRISTINA KOK

Cell 061-***-****

Email: *************@*****.***

A highly competent, motivated and enthusiastic administrative assistant Debtors Creditors Payroll medical clerk with experience Of working as part of a team in a busy office environment. . Well organised and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. PROFESSIONAL * Senior Accounting NQF Level 5 *

PERSONAL INFORMATION

SURNAME Kok

FIRST NAMES Hendrika

IDENTITY NUMBER 790**********

RESIDENTIAL ADDRESS KZN Durban

NATIONALITY South African

DRIVER’S LICENCE Yes

OWN TRANSPORT Yes

HOME LANGUAGE English

OTHER LANGUAGES Afrikaans

MARITAL STATUS Single

EDUCATION

SECONDARY EDUCATION

YEAR COMPLETED INSTITUTION QUALIFICATION SUBJECTS

1996

Stilfontein High

School

Passes all subjects

Afrikaans. English. Home

economics. Accountancy.

Typing. Biology.

TERTIARY EDUCATION

YEAR

INSTITUTION QUALIFICATION

FROM TO

2011 Complete

ICB Accounting

College

NQF Level 5

COMPUTER LITERACY AND EXPERIENCE

MS Word

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MS Excel

MS Outlook

MS Power Point

Pastel

SAP

ACCPAC

Auto CAD

LISTENER LIVE

SUITE ACC LIVE

MEDI EDI

ACADEMIC QUALIFICATIONS

• Reception & Telephone Techniques

• Microsoft Word

• Microsoft Excel

• Debt Collecting

• Pastel Accounting

• Auto Cad Drawing

• SAP Training at Sasol

• Office communication NQF level 5 Passed ICB Accounting College

• Office Management NQF level 5 Passed ICB Accounting College

• First aid medical

• Repo's program experience

• Accpac experience

• Web register

CAREER HISTORY

POSITION HELD Creditors Clerk PMok Log Book value R7mil PERIOD OF EMPLOYMENT 6 Jan 2021

REASON FOR LEAVING 6 Months Contract Temp

DUTIES:

Capture a high volume of supplier invoices within currency environment. Meet strict deadlines in order to adhere to payment terms. Compile creditors reconciliations weekly and monthly. Manage and resolve supplier queries timeously and professionally. Prepare and assist with bi-monthly and annual audits. Assist with development of procedure and take on projects as needed. Familiarise yourself with suppliers- rates and costs to identify discrepancies. Fulfil general administrative duties as needed. Conduct filing. Any tasks as required. MOST RECENT EMPLOYMENT

COMPANY NAME Samuels Group Report to Manager Debtors POSITION HELD Debtors Clerk

SALARY R18000 Per month – CTC

SALARY EXPECTATION R18000 Per month – CTC

PERIOD OF EMPLOYMENT March 2018 – May 2020

REASON FOR LEAVING COVID / Relocated

DUTIES:

Book Value – R35 mil

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• Investigating and resolving invoice or documentation queries or disputes

• Maintains and updates debtor’s records on the system and manages and maintains an accurate and accessible document management system

• Performs accurate debtor’s reconciliations and perform adjustments if required

• Ensure that payment terms and deadlines are met

• Liaise with the company,

• Clearance Company Credit Check of Company e.g.

• Reconcile bank statements and capture of payments COMPANY NAME Achtenberg Camp and Conference

POSITION HELD Housing & Functional Manager

PERIOD OF EMPLOYMENT June 2017 – September 2017

REASON FOR LEAVING Resigned – Relocated to Nelspruit DUTIES:

• Dealing with housing application

• liaising with clients

• including social worker

• Communicating with cleaners and maintenance staff

• Supporting staff and attending meetings.

• Recruiting, training, supervising and monitoring staff workload;

• Generating revenue and implementing budgets;

• Identifying housing needs;

• Developing new housing schemes by reusing existing stock

• Evaluating the efficiency of housing schemes;

• Building relationships with the community;

• Interpreting and implementing housing legislation

• Investigating and responding to client complaints.

• Assist in functions such add wedding eg

• Deal with staff Time sheet and overtime

COMPANY NAME

Bluff Meat Supply

POSITION HELD Payroll Administrator/Manager

PERIOD OF EMPLOYMENT Sep 2017 Nov 2017

REASON FOR LEAVING Temp Staff/ 3-month contract

COMPANY NAME The Bay Hospital

POSITION HELD Credit controller

PERIOD OF EMPLOYMENT 6-month Contract Feb 2017-Sep 2017 REASON FOR LEAVING Contract Ended

DUTIES:

• Managing customer ledgers ensuring the maximum amount of cash is collected, whilst minimising the risk of bad debts

• Liaising with both internal and external customers to maintain productive working relationships

• Contacting customers to secure payment to terms & for overdue invoices

• Investigating and working with colleagues within the business/depots to resolve customer queries promptly

• Processing customer correspondence and ensuring account records are maintained effectively Converted By OmshyDocs

• Working closely with team members to provide support as required and towards achievement of business goals

• Build and maintain strong and effective relationships with internal and external customers

• Work with others and be focused and motivated to achieve goals and deadlines

• Communicate effectively and possess a polite and firm telephone manner

• Use Excel and Outlook to a proficient level

• Be literate and numerate and demonstrate an aptitude for managing detail

• Have an ability to prioritise workloads and achieve deadlines

• Experience of Sales ledger, Credit Control and/or Customer Query Management COMPANY NAME Kingsway Hospital

POSITION HELD Legal Accounts Assistant/ Medical Billing Clerk Credit Controller

Debt collector

Billing Clerk

Receptionist

PERIOD OF EMPLOYMENT December 2012 - April 2016

REASON FOR LEAVING Retrenched

DUTIES:

• Organized and maintained medical forms and office stationery required for front desk activities

• Greeted patients and agency visitors, directing all people to the appropriate locations and services

• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment

• Scheduled appointments for patients according to established procedures

• Contacted insurance companies regarding benefits and eligibility with various CPT codes

• Respected and maintained the privacy of agency clients, assuring client confidentiality at all times

• Secured the building at the close of each working day and performed loss prevention activities

• Debt Collecting of outstanding accounts, follow up on arrangement made of payment agreement

• Assist in Legal Department (Letter of Demands via Sheriff of the Court)

• Reconcile bank statement & Media Edi, Cash Receipts e.g.

• Answering of Switchboard, faxing, filling, coping, emails e.g.

• AOD letter of Demands e.g.

COMPANY NAME Sasol Secunda

POSITION HELD Office Administrator via Safety Induction PERIOD OF EMPLOYMENT March 2010 - January 2012

REASON FOR LEAVING Contract ended

DUTIES:

• Answering of Switchboard, faxing, filling, coping, emails e.g.

• Debt Collecting of outstanding accounts, follow up on arrangement made of payment agreement

• Scheduled appointments for customers according to established health and safe course

• Greeted patients and agency visitors, directing all people to the appropriate locations and services

• Organized and maintained forms and office stationery required for front desk activities

• Stamp of health and safety books if passed/failed

• Billing Companies and send out statement via post/emails

• Handling of queries

• Creating of new customers via SAP information system

• Normal office duties e.g.

COMPANY NAME John Dory Trucking Logistics

POSITION HELD PA/Debtors Clerk/Debt Collectors/Receptionist PERIOD OF EMPLOYMENT January 2006 - June 2008

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REASON FOR LEAVING Resign to further my studies

DUTIES:

• Working as part of a team and supporting the office manager. .

• Responsible for the day-to-day tasks and administrative duties of the office including covering the reception area.

• Meeting and greeting clients and visitors to the office.

• Typing document

• Handling incoming / outgoing calls, correspondence and filing. Faxing, printing, photocopying, filing and scanning.

• Monitoring inventory, office stock and ordering supplies as necessary.

• Responsible for purchase orders. Raising of purchase orders and invoice tracking.

• Creating and modifying documents using Microsoft Office.

• Updating, processing and filing of all documents

• Sending & received of statement via Churchill/Post net

• Arrange for refreshment during meeting

• Debt Collecting of outstanding accounts, follow up on arrangement made of payment agreement

• Statements, Invoicing, Billing, Debtors Clerk e.g. COMPANY NAME WH Visagie Electrical

POSITION HELD Secretary

PERIOD OF EMPLOYMENT April 2005 - November 2005

REASON FOR LEAVING Temp contract ended

DUTIES:

• Receive telephone calls and direct as and where necessary

• Debtors, Creditors, Payroll, Cash flow, Ordering of Stock

• Maintain schedules and follow ups

• Organize events both internally and externally

• Maintain filing and inventory procedures

• Direct visitors to appropriate staff members

• Respond to inquiries

• Trail Balance via hand written

• Bank Deposits on a regular basis

• Scheduled all material delivery

• Maintained and calculated daily deposits

• Reconciled bank statements

Previous Work Experiences

• Klerksdorp Hotel as Bar Manager

• Kings Hotel as Bar Manager

• RT Meats Butchery as Sales Assistant & Accounts

• Mortimer Toyota as Sales & Admin Assistant/ Merchandise

• Almost Everything as Manager

References and certificates available upon request. Converted By OmshyDocs

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