Office Boy Customer Service

Cedric P. Jacalne

College (Graduated)

Philippine Maritime Institute

Associate Marine Engineer Course

High School (Graduated)

Francisco School

Baesa, Quezon City

Office Boy August 2021 – April 2022

S & T Interiors and Contracting - Dubai

Waiter/Supervisor January 2014 – March 2020

Keita Catering Services - UAE, Abu Dhabi

Waiter October 2012 – January 2014

ADNH- Compass - UAE, Abu Dhabi

Waiter/Dietician Clerk March 2011 – October 2012

RFMS LLC - UAE, Al Ain

Waiter Jan 2008 – Dec 2010

Smittys Restaurant - AB, Canada

Waiter Feb 2003 - Dec 2005

ADNH- Compass - UAE, Abu Dhabi

Waiter Jan 1999 - Dec 1999

Luneta Restaurant - Doha, Qatar

Service Crew Jan 1998 - Dec 1998

Jollibee Food Corp - Caloocan City

Waiter Mar 1994 - Dec 1997

Real American Country Kitchen Stlye - Makati City

Phone: +971 - 569253614

+971 - 559786544

Email: ***********@*****.***

Proven work experience as a

Waiter

Hands-on experience with cash

register and ordering information

system (e.g. Revel POS or Toast

POS)

Basic math skills.

Attentiveness and patience for

customers.

Active listening and effective

communication skills & Team

spirit.

Flexibility to work in shifts

Understanding Hotel Operations

Leadership and supervisory roles

Familiarity of various health and

safety regulations

OBJECTIVES

EDUCATION

EXPERIENCE

Date of Birth: August 12, 1972

Gender: Male

Nationality: Filipino

Languages: Tagalog & English

Marital Status: Separated

To work as a Waiter/Supervisor in a challenging environment, contributing enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my customer service skills obtained through experience as a waiter. Five years’ experience as waiter/head waiter in a Hospitality Field. Information

Skills

0

Interests

Active Listening

Memory

Greeting

Verbal Communication

JOB DESCRIPTION

Supervises and coordinates activities of dining room personnel to serve food aboard ship: Assigns duties, work stations, and responsibilities to personnel and directs their performances.

Inspects dining tables and work areas for cleanliness.

Greets patrons and shows them to dining tables.

Providing excellent wait service to ensure satisfaction.

Taking customer orders and delivering food and beverages.

Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.

Provide excellent customer service to guests.

Monitor duty schedules for the respective team.

Ensure the proper appearance and grooming of assigned employees.

Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.

Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available.

Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.

Familiar with the outlet’s menu, promotional activities and other relevant issues concerning the outlet and the hotel.

Contribute to meet and maximize the monthly revenue budget for the respective outlet.

DECLARATION

I hereby declare that the above particulars are true to the best of my knowledge and beliefs.

References

References Available Upon Request.

Contact this candidate