Concession Worker Customer Service
Resume:
Rachael Greene
Summerland Key, FL
**********@*****.***
Goal-driven, military veteran with 11 years of customer service and communication skills. Authorized to work in the US for any employer
Work Experience
Sales Associate
Cudjoe Sales Fishermen's Warehouse - Cudjoe Key, FL August 2021 to Present
• Serves customers by helping them select products.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Communicated with customers over the phone
• Processed customer transactions Quickbooks
Administrative Assistant/Receptionist
Mama's Garden Center - Key West, FL
February 2021 to August 2021
• Completes and bills invoices to clients and customer for maintenance, landscaping and repair jobs
• Answer multiple phone calls from clients and customers
• Schedules landscaping projects and meetings
• Collects checks and payments
• Maintains social media platforms, Instagram and Facebook
• Organizes showroom displays
US Coast Guard Petty Officer
U.S. Coast Guard - Various
October 2011 to October 2020
• Nine years of administrative and customer service experience; answering and transferring calls, maintaining records and documents using Microsoft suite, and clearly and empathically communicating with the general public via telephone and email.
• Scheduled monthly and yearly maintenance with federal and local contractors.
• Coordinated schedules for a 24-hour manned customer service desk.
• Completed and tracked large supply purchase orders.
• Effectively worked as a team with other members during high-stress situations with a positive attitude and a willingness to teach new members.
• Operated small boats (65’ or less)
• Effectively maintained four boats monthly maintenance and yearly haul out procedures Concession Worker
STARMOUNT CROSSING CINEMA V - Jonesville, NC
2009 to 2011
• Efficiently maintained a concession and ticket sales counter.
• Worked daily with other employees to meet customers time sensitive deadlines.
• Maintained a customer service line via telephone. Education
Bachelor's degree in Business Administration
Saint Leo University
January 2020 to Present
High School diploma
East Wilkes High School
2011
Skills
• Organizing and multi-tasking
• Military Experience
• Communication Skills
• Logistics
• Administrative Experience (10+ years)
• Front Desk
Links
http://LINKEDIN.COM/rachaelvictoria
Military Service
Branch: US Coast Guard
Service Country: United States
Rank: E6
October 2011 to Present
Completed nine years of active duty Coast Guard from October 2011 to October 2020; Currently serving in the Coast Guard Reserves from October 2020 to present. Commendations:
Two (2) Achievement Medals
Three (3) Good Conduct Medals
Certifications and Licenses
40% VA Disability Rating
March 2021 to Present
Currently am awarded 40% disability through the VA for active duty time in the US Coast Guard.
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