Sales Associate Service Representative

Jacqueline Gonzalez

***** ** ***** ***** ***** FL 33177

786-***-**** ***********@*******.***

Objective

A Bilingual Administrative professional seeking to obtain a position within a company in which I can grow, advance and fully utilized my experience, knowledge and Positive personality.

Skills & Abilities

I have over 7 years experience in the Clerical & Administrative field & 6 years as buyer & sales of antiques collectibles and modern art. Throughout my clerical & administration career I have achieved several certificates that included Customer Service & Professional office Etiquette. I was involved in the implementation of the new software People Soft 8.4 for Florida International University 2000 through 2006 As a supervisor I have trained other representative’s in special techniques to increase their customer services skills. I enjoy working with the public, and educating others. My retail background offers an advantage in better understanding the public and their needs in home design.

COMPANY JOB TITLE DATES FROM - TO

Kimre Inc.

Accounts Payable Specialist

(agency temporary contracted employee )

OCTOBER 2022-

Assist account manager but not limited to day-to-day data and information entry of all financial transactions including accounts payable, receivables, corporate credit card reconciliations, and various other transactional issues. Ensure accurate, efficient and timely filing as well as other clerical duties assigned. Maintain a high degree of customer satisfaction verbally and manually, assist with telephone calls and processes requests accurately. Software System use Syspro7

Sunsetbay Apartments

Leasing Consultant/Admin.Clerk

(agency temporary contracted employee)

APRIL 2022 - SEPTEMBER 2022

Common duties include showing vacant apartments, handling maintenance requests, providing information on lease terms, and posting apartment ads on specialized websites. Software System use Yardie

Victoria Secrets

Sales Associate (SEASONAL EMPLOYEE)

MAY 2019 - APRIL 2020

NOVEMBER 2022 - MARCH 2022

Assist customers with questions about products, apparel, and sizing. Operate registers and credit card machines during sales transactions, according to store location and policy. Assist in Loss & Prevention and not limited to organization of store products. I was #1 in credit card sales in the accessories dept.

Neatful Things Galery

Eclectic Home Decor

Buyer and Sales of Antiques Collectibles & Modern Art.

JANUARY 2011 – SEPTEMBER 2018

General duties include but not limited to : lifting boxes and climbing ladders organizing specific areas creating visual displays for store window& mannequins, racking and folding clothes, stay on top of loss prevention, which is keeping an eye out for suspicious behavior around the store's products to protect against theft. Floating between sales floor and backroom production, sorting and categorization inventory and reconciliation of all products, answer customer questions relating to item of choice. Welcoming customers, answering phones, attend auctions to purchase items for store.

Carisam Samuel Meisel

Lead Customer Service Representative

JANUARY 2006- DECEMBER 2011

General office duties include and not limited to assisting with all sales, AP/AR Collections and order entry with web EDI filing answering inquiries preparing shipping documents including but not limited to: Bill of lading, Air way Bill Shipping Export Declaration, Account Payables & Accounts Receivable Customs 7512 form. Process customers' orders including but not limited to input in JD EDWARDS with shipping instructions & pricing, Participates in scheduled inventories. Abilities not limited to arithmetical calculations, effective working relationships with others, multi task & problem solving. Excellent communications & interpersonal skills Knowledge of office practice methods & procedure. Accounts responsible for : CELEBRITY & ROYAL CARIBBEAN, Costa Cruises, Pullmantur cruises.

PROPERTY MANAGER

Florida International University

JANUARY 1998 - DECEMBER 2005

Responsible for operation of the Property Control System, which monitors all acquisitions, inventories and disposal of State property on three (3) campuses and numerous off-campus locations. The system at the time of my employment oversees approximately 31400 tagged items at a cost of $584M

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