Customer Service Sales Representative

KONSTANTINA MANTI

League City, TX *****

Mobile:713-***-****

************@*****.***

linkedin.com/in/dina1990

Professional trained in the hospitality industry; I am an expert in customer service and management with studies in travel and tourism while working with people worldwide

EXPERIENCE

JUNE 2022- PRESENT

INTERPRETER, LIS SOLUTIONS /WORLD SERVICES

Efficient and accurate interpretations (medical and other terminology) with 2+ years of experience ensuring that everything is said between two or more parties is communicated fully, completely, and accurately in the target

Languages :English and Greek. Maintained zero language-barrier rate, thanks to native-speaker-level grasp of both languages and deep cultural competency.

JAN 2016– PRESENT

FREELANCE INTERPRETER

Working as freelance interpreter for 10+ clients worldwide and ensuring that everything is said between two or more parties is communicated fully, completely, and accurately in the target

Languages

SEPTEMBER 2019-MARCH 2021

CHILD NUTRITION SERVICE, CLEAR CREEK I.S.D

Receiving payments by cash, check, credit cards, automatic debits

Affective quick resolutions to customer problems and brought in management when needed

Preparation of food according to a planned menu

Maintaining proper storage, care of food items and supplies, and organizing storage

Meeting all scheduled mealtimes per policy and procedure

Responding correctly to customer needs providing information

NOVEMBER 2018-DECEMBER 2018 / JULY 2021 NOVEMBER 2021

(SEASONAL) CLERK, USPS

Accepting and sorting mail brought in by customers

Determined the amount the customer owed according to services provided and accepted payment

Weighing packages and labeled with appropriate price and destination address

Remove sorted mail from bins or separations and places into appropriate trays or containers for further processing

JULY 2012-JUNE 2017

SALES REPRESENTATIVE, GROCERY STORE

Identifying customer needs and making appropriate recommendations

Checking product rotation to remove outdated products

Ensuring accurate labeling and pricing for all products per department directives

Stocking shelves, backup stores, and displays

Affecting quick resolutions to customer problems and bringing in management when needed

OCTOMBER 2008-JUNE 2011

GELINA VILLAGE RESORT/ KALAMAKI HOTEL/AKS PORTO HELI HOTEL(WORK-STUDY)

Costumer service

Hospitality management

Hotel housekeeping inspection

EDUCATION

FEBRUARY 2011

TWO YEARS OF SECONDARY LEVEL VOCATIONAL TRAINING IN HOSPITALITY TOURISM /VOCATIONAL TRAINING ORGANIZATION (O.T.E.K)(EPAS)

GPA of 3.68/4.00

JUNE 2012

HIGH SCHOOL DIPLOMA / 2ND VOCATIONAL HIGH SCHOOL OF TRIPOLIS (ADMINISTRATIVE AND FINANCE)

GPA of 3.07/4.00

AUGUST 2022

CURRENT STUDENT: REAL ESTATE HCC – ONLINE

SKILLS

Attention to detail

Computer skills (Word,Excel,Software,Social Media etc.)

Excellent written and verbal communication skills

Able to work remotely

Positive Attitude

Organizational skills

Excellent skills in managing time

Math skills

ACTIVITIES

Volunteering teaching Native language for 3+ years

Writing

Readings

Editing

Walking

Cooking

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