Administrative Assistant Customer Service
Resume:
Becky Barton
Glenmora, LA *****
***********@*****.***
I'm confident that I can bring this type of success to this position. I am confident that I am a good fit for this position for several reasons, but most specifically because of my dedication to going above and beyond in a job. I am committed to learning any new skills on my own to succeed in this role. Authorized to work in the US for any employer
Work Experience
Administrator
LOUISIANA CRANE - Alexandria, LA
January 2012 to August 2022
1. Direct or coordinate the supportive services department of a business, agency, or organization.
• Prepare and review operational reports and schedules to ensure accuracy and efficiency.
• Set goals and deadlines for the department.
• Acquire, distribute and store supplies.
• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
• Plan, administer and control budgets for contracts, equipment and supplies.
• Monitor the facility to ensure that it remains safe, secure, and well-maintained.
• Hire and terminate clerical and administrative personnel.
• Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
• Payroll
• P.O.
• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
• Recruit, interview, and select employees.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
• Compute figures such as balances, totals, or commissions.
• Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
• Develop work schedules according to budgets and workloads.
• Arrange for necessary maintenance or repair work.
• Coordinate or perform activities associated with shipping, receiving, distribution, or transportation. Account Payables/account Receivable
LOUISIANA CRANE CO LLC - Boyce, LA
April 2010 to January 2012
• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
• Recruit, interview, and select employees.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
• Compute figures such as balances, totals, or commissions.
• Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
• Develop work schedules according to budgets and workloads.
• Arrange for necessary maintenance or repair work.
• Coordinate or perform activities associated with shipping, receiving, distribution, or transportation. Education
High School Diploma
Oak Hill High School - Elmer, LA
May 1991 to May 1991
Skills
• Human resources
• Administrative experience
• QuickBooks
• Leadership
• Bookkeeping
• Front desk
• Benefits administration
• Underwriting
• Property management
• Recruiting
• Cash handling
• Banking
• Pharmacy technician experience
• Dispatching
• Purchasing
• Statistics
• Microsoft Office
• Supervising experience
• Budgeting
• Negotiation
• Interviewing
• Manufacturing
• Financial report writing
• Sourcing
• Office manager experience
• HR sourcing
• Accounts payable
• Records management
• Employee orientation
• Procurement
• Employee evaluation
• Event planning
• Bank reconciliation
• Tax experience
• General ledger reconciliation
• Personal assistant experience
• General ledger accounting
• Market analysis
• Accounts receivable
• Human resources management
• Writing skills
• Account reconciliation
• Balance sheet reconciliation
• Training & development
• Organizational skills
• Communication skills
• Maintenance
• Customer service
• Stocking
• Management
• Information management
• Retail sales
• Sales
• Analysis skills
• Windows
• Restaurant experience
• Adobe Acrobat
• SAS
• Medical office management
• Sage
• Medical Coding
• Workers' Compensation
• Journal Entries
• Forecasting
• Talent Acquisition
• Medical Billing
• Auditing
• Typing
• Office experience
• Time management
• Data entry
• Research
• Social media management
• Administrative and business company (10+ years)
• Administrative & Business operations (10+ years)
• 10 key typing
• Microsoft Excel
• Filing
Certifications and Licenses
Senior Professional in Human Resources
Professional In Human Resources
Medical Billing Certification
Driver's License
April 2022 to April 2028
Assessments
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Basic attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Working with MS Word documents — Proficient
February 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Administrative assistant/receptionist — Expert
October 2021
Using basic scheduling and organizational skills in an office setting Full results: Expert
Administrative assistant/receptionist — Expert
October 2021
Using basic scheduling and organizational skills in an office setting Full results: Expert
Bookkeeping — Proficient
July 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Expert
October 2021
Using basic scheduling and organizational skills in an office setting Full results: Expert
Sales skills — Proficient
August 2022
Influencing and negotiating with customers
Full results: Proficient
Sales skills — Proficient
August 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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