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Administrative Assistant Customer Service

Location:
Alexandria, LA
Posted:
November 05, 2022

Contact this candidate

Resume:

Becky Barton

Glenmora, LA *****

adtc7q@r.postjobfree.com

+1-318-***-****

I'm confident that I can bring this type of success to this position. I am confident that I am a good fit for this position for several reasons, but most specifically because of my dedication to going above and beyond in a job. I am committed to learning any new skills on my own to succeed in this role. Authorized to work in the US for any employer

Work Experience

Administrator

LOUISIANA CRANE - Alexandria, LA

January 2012 to August 2022

1. Direct or coordinate the supportive services department of a business, agency, or organization.

• Prepare and review operational reports and schedules to ensure accuracy and efficiency.

• Set goals and deadlines for the department.

• Acquire, distribute and store supplies.

• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

• Plan, administer and control budgets for contracts, equipment and supplies.

• Monitor the facility to ensure that it remains safe, secure, and well-maintained.

• Hire and terminate clerical and administrative personnel.

• Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

• Payroll

• P.O.

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

• Recruit, interview, and select employees.

• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

• Compute figures such as balances, totals, or commissions.

• Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.

• Develop work schedules according to budgets and workloads.

• Arrange for necessary maintenance or repair work.

• Coordinate or perform activities associated with shipping, receiving, distribution, or transportation. Account Payables/account Receivable

LOUISIANA CRANE CO LLC - Boyce, LA

April 2010 to January 2012

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

• Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

• Recruit, interview, and select employees.

• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

• Compute figures such as balances, totals, or commissions.

• Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.

• Develop work schedules according to budgets and workloads.

• Arrange for necessary maintenance or repair work.

• Coordinate or perform activities associated with shipping, receiving, distribution, or transportation. Education

High School Diploma

Oak Hill High School - Elmer, LA

May 1991 to May 1991

Skills

• Human resources

• Administrative experience

• QuickBooks

• Leadership

• Bookkeeping

• Front desk

• Benefits administration

• Underwriting

• Property management

• Recruiting

• Cash handling

• Banking

• Pharmacy technician experience

• Dispatching

• Purchasing

• Statistics

• Microsoft Office

• Supervising experience

• Budgeting

• Negotiation

• Interviewing

• Manufacturing

• Financial report writing

• Sourcing

• Office manager experience

• HR sourcing

• Accounts payable

• Records management

• Employee orientation

• Procurement

• Employee evaluation

• Event planning

• Bank reconciliation

• Tax experience

• General ledger reconciliation

• Personal assistant experience

• General ledger accounting

• Market analysis

• Accounts receivable

• Human resources management

• Writing skills

• Account reconciliation

• Balance sheet reconciliation

• Training & development

• Organizational skills

• Communication skills

• Maintenance

• Customer service

• Stocking

• Management

• Information management

• Retail sales

• Sales

• Analysis skills

• Windows

• Restaurant experience

• Adobe Acrobat

• SAS

• Medical office management

• Sage

• Medical Coding

• Workers' Compensation

• Journal Entries

• Forecasting

• Talent Acquisition

• Medical Billing

• Auditing

• Typing

• Office experience

• Time management

• Data entry

• Research

• Social media management

• Administrative and business company (10+ years)

• Administrative & Business operations (10+ years)

• 10 key typing

• Microsoft Excel

• Filing

Certifications and Licenses

Senior Professional in Human Resources

Professional In Human Resources

Medical Billing Certification

Driver's License

April 2022 to April 2028

Assessments

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Basic attention to detail — Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Working with MS Word documents — Proficient

February 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Administrative assistant/receptionist — Expert

October 2021

Using basic scheduling and organizational skills in an office setting Full results: Expert

Administrative assistant/receptionist — Expert

October 2021

Using basic scheduling and organizational skills in an office setting Full results: Expert

Bookkeeping — Proficient

July 2022

Calculating and determining the accuracy of financial data Full results: Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Administrative assistant/receptionist — Expert

October 2021

Using basic scheduling and organizational skills in an office setting Full results: Expert

Sales skills — Proficient

August 2022

Influencing and negotiating with customers

Full results: Proficient

Sales skills — Proficient

August 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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