Marketing Coordinator Call Center
Resume:
ZeinaHabchy
*************@*****.***
PROFILE
Experienced Marketing Coordinator with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Negotiation, Customer Service, Business Development, Business Strategy, and Sales Management. Strong marketing professional with a Bachelor's degree focused in Marketing from N. Dame du Mont Carmel.
Work Experience
RCG International May 2022 – Sept 2022
Marketing & communication
Involved in new products introduction, competition analysis and market trends.
Minutes of meetings
Monitoring the prices, stocks wholesale with accountant
Etc…
Ogram – Staffing Marketplace Feb 2021 – FEB 2022
BPO – Team Leader
Monitoring projects
Communicating goals and targets
Encouraging success
Motivating the team
Gaining commitment
Supply Acquisition
Resolving conflict
Managing resource
Time management
Problem-solving
Communicating changes from seniors
Reporting
Conducting team meetings
Emails
Green field Production – Charcoal Industry June 2016 – Jan 2020
Office Manager
Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions.
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Schreder Middle East, External Lighting Solutions, Beirut, Lebanon June 2010 – October 2014
Marketing Coordinator / Procurement and Logistic Specialist Lebanon and Middle East
Acting as the primary contact for the forwarding and freight suppliers.
Follow up on inventory and availability of equipment and tools.
Maintaining appropriate records and reports.
Marketing coordinator and assistant, working closely with the marketing on the different tasks and offerings.
Involved in new products introduction, competition analysis and market trends.
MAN Enterprise, Ashrafieh, Lebanon January 2009 – May 2010
Site office Admin Executive, Details the Site HERE
Orders initiation and follow up of the different tools and equipment’s needed on the construction site.
Assist the project manager with the planning and scheduling of the different on site deliveries.
Organize / maintain a variety of general and specialized files / record for the site, manual and computerized.
Coordinate and supervise daily site office business operations
Responsible for all Minutes of meetings and reporting both with the suppliers and the internal staff and engineers.
Assisting in the BOQ variation assessment during the construction phase andp
HAFEZ Group – ARPAL Chemicals, Beirut, Lebanon June 2005 – November 2008
Marketing Specialist, Marketing Department
-Support the company in the implementation of its marketingcampaigns.
-Assist in the preparation and the execution of the different promotional plans.
-Contribute in the scheduling of the different promotional events and conduct post promotion analysis.
-Developed marketing materials with effective messaging and positioning for product or service launches.
-Training the call center team in Budapest on new processes (remotely and on site).
E-Money Power – Stock Markets, Beirut, Lebanon February 2005 – June 2005
Marketing Department
- Digital marketing campaigns through filtered and targeted email lists.
- Service and solution presentation to the different clients.
- Managing the post-sales relationship and communication with theclients.
Education
-BA in Marketing, Institut Supérieur des Etudes Commerciales / Université du Québec Canada ( ISEC / UQAC), Lebanon (2001-2004).
-Notre Dame Du Mont Carmel School, Lebanese Baccalaureate – Philosophy Branch, Year of 2000.
Seminars and Trainings
-Delf B2
-Interviewing Techniques, Fundamentals of Business Projects, Entrepreneurship and Marketing for Smalland Mediums Companies, Presentation Techniques.
Languages and IT Proficiency
-Native Arabic, Expert English, Expert French.
-MS Office (Word, Excel, Power Point), familiar with Windows Apple OS environments.
-Social Media
Extra-Curricular Activities
Sport, Reading, Travelling.
Contact this candidate