Scrum Master Product Owner

WILLIAM NKONGHO

Phone; 215-***-****

Email;***************@*****.***

LinkedIn;www.linkedin.com/in/williamnkongho

Education

University of Buea Cameroon - Bachelor of Science(Bsc) – Computer Science September 2008

CERTIFICATIONS / TRAINING

PSM 1 (Professional Scrum Master)

Professional Summary

Agile evangelist and goal-oriented professional with extensive Agile Mindset/Scrum Master experience and proven track record in delivering quality projects on time and within budget. Distinguished ability to develop strategic relationships with various team heads and stakeholders to resolve complex problems.Distinguished ability to develop strategic relationships with various team heads and stakeholders to resolve complex problems. Strong communicator with a nag for analytics and acute attention to details.Distinguished ability to develop strategic relationships with various team heads and stakeholders to resolve complex problems. Extensive knowledge working Agile Methodologies. Creative problem-solver with proven success managing multiple simultaneous products as a detail-oriented team leader and self-motivated team player. CORE COMPETENCIES

● Over five in Information Technology space as Professional Scrum Master

(PSM)/ Team Coach with experience for distributed, collocated, and offshore cross-functional/development teams.

● Facilitate the formation, learning and growth of multiple cross-functional delivery teams in developing a Lean and Agile mindset. Lead teams through the Agile Transformation process.

● Adopt and continuously improve practices and guiding teams and leaders to enable the effective flow of delivery across the end-to-end value stream.

● Servant-leader and Change Agent who plays a key role in planning, facilitation, supporting teams, removing impediments, providing team coaching and mentorship.

● Excellent written, verbal, and interpersonal communication skills, particularly in a virtual video environment over Google App (Google Meet) and Microsoft Teams.

Experience

Healy Digital Media

Scrum Master

07/2021-present

Provided internal and external communications to improve transparency and accountability.

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Participated proactively in developing and maintaining team standards, tools, and best practices.

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Ensured that the Product Owner prioritizes features for the team so that the team delivers user stories at a consistent pace.

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Provided extensive guidance on scrum processes and framework to highly effective teams with goals of improving quality and productivity.

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Primary focus is on driving the tactical day-to-day daily scrum, including removing impediments that kill productivity or block the team’s progress.

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Facilitate Scrum events: Sprint Planning, Sprint Review, Sprint Retrospective, Daily Stand-ups

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Protect the team from distractions and coordinate with Project Managers to remove impediments.

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Collaborated closely with Product Owners to prioritize a shared backlog to ensure agreed upon backlog items.

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Ensure positive and frequent interaction between the team and product owner thus motivating the team with the goal of increasing productivity.

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Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning tracking, and managing sprints.

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Build a trusting safe and transparent environment where team members can raised problems without fear of blame, retribution, or being judged

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Scrum Master

WALMART Richmond

11/2019-06/2021

Work with PO to review PBIs to ensure requirements are accurately captured, stories are well written, and teams have shared understanding of stories in the backlog.

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Facilitated the scrum ceremonies including the daily stand up, sprint planning, and retrospective discussion and sprint review as needed.

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Properly manage the backlog and aid team in determining suitable commitments for product backlog items and sprints

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Understand the incremental delivery, backlog tracking and the value metrics (burn down chart metrics, average velocity, and the tasked definition

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Facilitate discussion and facilitate consistent Transparency, Inspection and Adoption throughout the process in ways that promotes value to the organization.

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Ensure extrinsic transparency is backed into the culture of the team to facilitate real-time knowledge sharing with the business.

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Facilitate evolution of trust and foster collaboration amongst the larger team inclusive of goals, plans, and obstacles thereby growing trust amongst the team, with the business and all other stakeholders

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Ensured that product owner prioritizes features for the team so that the team deliver user stories at a consistent pace

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Build a trusting environment using scrum values where the team is comfortable raising issues without fear of blame,retribution, or being judged, with an emphasis on problem solving

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Participated proactively in developing and maintaining team standards, tools, and best practices

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Helped the teams to remove impediments and escalate to the program level as needed.

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● Scrum Master facilitating one of the Walmart value stream Epic team.

● A Scrum Master for 2 agile teams.

Capio Group Inc.

Junior Scrum master

03/2018-09/2019

Technical skills/ Tools

Microsoft Word Microsoft Powerpoint Microsoft Excel Microsoft Outlook Jira Python Linux HTML.

Coached teams to higher levels of maturity by improving their process and ensuring they adhered to the scrum framework

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Facilitated discussion, decision making and conflict resolution across functional teams.

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Ensured user stories were 100% ordered, defined and ready to be worked on by the team.

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Guided agile principles and facilitation skills to ensure team members worked in an agile mindset and utilizing scrum practices

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Interfaced with the product owner on an active basis to manage product backlog and sprint activities.

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● Ensured 100% of scrum activities were tracked,kept up to date and reported.

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Transformed the team's waterfall mindset to Agile by introducing training with hands-on exercises, enabling rapid understanding of Agile delivery.

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Supports all phases of the system development and implementation process including analysis, design, development, testing, and ongoing maintenance

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