Tracy Mannery

**** *** ****** **

Fridley, MN ***21

763-***-****

Objective

To obtain and solidify a job position that is compatible to my skills or new skills that are challenging to learn with room for opportunity for growth and advancement in the company

Experience

Banquet Serving Team Captain January 1999 - April 2007

Team Banquet, Milwaukee, WI

Various Job duties May 2007 - June 2013

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Supervised and mentored kitchen and serving staff.

Oversaw timeliness and quality of food delivery at high-volume events.

Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.

Orchestrated positive customer experiences by overseeing every area of operations.

Provided exceptional service to guests by immediately addressing needs and requests.

Set up and broke down conference and banquet rooms to meet facility standards and specifications.

Labor Ready, Milwaukee/Green Bay, WI

Various job duties (Temporary Company) from assembly to food packing. construction and carpentry, Painting, and janitorial duties at different job sites scheduled

Event Cleanup May 2013 - August 2016

SummerFest Festival Grounds, Milwaukee, WI

Helped clean facilities and scheduled timely pick-up of rented products.

Oversaw clearance of visitors and guests, maintaining diplomacy while enforcing guidelines.

Set up lighting and sound equipment top optimize ambiance and guest experience.

Unloaded supplies from trucks, safeguarding venues and property.

Set up event facilities and equipment, cleaned areas and organized supplies.

Provided exceptional customer service to all guests and escalated concerns where needed.

Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.

Provided general cleaning of venue spaces before, during and after events.

Welcomed guests to events, checked invitations and oversaw proper seating.

Worked in accomplishing all assigned tasks with efficiency and accuracy.

Produce Stocker/Salesman January 2015 - May 2015

Whole Foods, Milwaukee, WI

Worked in accomplishing all assigned tasks with efficiency and accuracy.

and courteous service.

Received and unloaded new items upon delivery and checked products for damage and order accuracy.

Assisted customers with price checking fruits and vegetables and finding requested items in department.

Checked for outdated and overripe grocery items and removed from inventory.

Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.

Inspected floor displays, noted missing items and immediately replenished merchandise.

Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.

Stayed current on available products, store promotions and customer service policies to better serve shoppers.

Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.

Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.

Cashier/Car wash clerk September 2016 - March 2017

Holiday Gas Station, New hope, MN

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs.

Helped customers complete purchases, locate items and join reward programs.

Restocked and organized merchandise in front lanes.

Answered questions about store policies and addressed customer concerns.

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Collected and authorized payments of guests.

Worked closely with shift manager to solve problems and handle customer concerns.

Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Checked identification for proof-of-age for alcohol and tobacco sales.

Greeted over 1000 customers per day.

Completed inventory counts and ordered merchandise.

Performed cash, card and check transactions to complete customer purchases.

Operated cash register to record transactions accurately and efficiently.

Maintained current knowledge of store promotions and highlighted sales to customers.

Conducted inventory counts by adding each item in stock .

Karaoke DJ and Host June 2016 - October 2017

B. Brown Karaoke, Minneapolis, MN

I was in charge of the set up and running of each Karaoke event on the schedule and break down of equipment after the event

Education

Wisconsin Department of Instruction Milwaukee, WI December 2011 - December 2016

Degree: G.E.D

Related Courses: I achieved getting my G.E.D

Workshops and Training

Carpentry Union Session

Skills and Interests

Equipment

Forklift Trained in WI 2010

Software Skills

very skilled in all Microsoft Programs (Certificate of Completion 2011)

and computer data entry skills

References

References available upon request

Contact this candidate