Pharmaceutical Sales Customer Service
Resume:
Jennifer Zatta
Athens, OH ****1
***.*****@*****.***
Professional Experience
Business Owner - The Pharmacy 4U/Jittery Joes Coffee Shop Athens, OH
• Successfully assisted with the opening and management of four local pharmacies and coffee shop.
• Responsibilities include planning and strategy, management, marketing, sales, human resources, and customer service.
Territory Manager - Pillsbury Co.
Steubenville, OH
1995-1998
• Selected to oversee intensely competitive sales/territory management position for a high profile company. Recognized for ability to develop relationships, understand the product and work effectively to maximize profitability for the company.
• Directed a large territory in the Cleveland district, consisting of Ohio Valley, West Virginia, and Pennsylvania. Effectively prioritized all accounts to achieve maximum visibility and sales; designated to manage sales for 67 individual stores in the region, covering five diverse and large accounts.
• Designed creative displays in the bigger stores for promotional events and upcoming advertisements.
• Won the circle of excellence award for Fleming Corporate sales all three years of employment and sold the most quantity out of the Cleveland District.
• Served as company spokesperson and representative at trade shows. Flextime Pharmaceutical Representative - Bristol Meyers Squibb, Co. Ohio Valley/Greater Pittsburgh Area
1994-1995
• Brought on board due to proven success of pharmaceutical sales and ability to manage a large territory.
• Promoted a full line of products to family practices, internal medicine, OBGYN, and physician offices in the Ohio Valley/ Pittsburgh area.
• Collaborated with three representatives and assisted with doctor’s visits, resulting in overachieving of sales quotas.
• Involved in territorial strategic planning and organizing to ensure highest level of profitability.
• Achieved 124% of pod (group) attainment in 1994.
• Exceeded 100% of sales quotas for new products.
Pharmaceutical Sales Representative - AH Robbins/Ives (American Home Products) Marietta, OH
1991-1994
• Managed huge territory and promoted a wide range of cardiovascular medications and products.
• Gained national recognition as one of the winners in new product sales shortly after taking over the new territory, ranking 18th out of 86 in product dollars.
• Sold a full line of female healthcare products.
• Consistently maintained status in the top 3 dollars for all bonus products.
• Always ranked in the top pay-out level in the bonus structure. Skills
• Customer Relationship Development
• Territory Management
• Market Research and Competitor Analysis
• Strategic Marketing & Creative Advertising
• Customer Needs Assessment
• Network Development
• Brand Positioning and Revitalization
• Presentation and Negotiation
• Sales Tools Utilization
• Leadership/Sales Training
• Strategic Planning
• Budget and Resource Management
Education
Bachelor of General Studies with a Concentration in Business, Marketing, and Communications Ohio University - Athens, OH
Developed, presented and received approval for a custom designed bachelor’s degree to gain valuable exposure to business, marketing, and communications.
Affiliations
• Member of the Child Conservation League (CCL) of Athens
• Member of WE CARE of Athens
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