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Medical Assistant Front Desk

Location:
Irvington, NJ
Posted:
November 03, 2022

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Resume:

Tandra Blackwell-Smith

NEWARK, NJ · 973-***-**** · adtbyo@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivational leader and organizational problem-solver with advanced supervisory, team building and exceptional office skills in a hospital setting. Experience stepping into roles and quickly making positive changes to drive department success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

PROFESSIONAL EXPERIENCE

Staffing Coordinator

RWJBarnabas Health Mega Vaccination Site - Edison, NJ February 2021 – July 2021

Creates monthly staffing schedules based on the need of a high-volume facility to be fully operational.

Communicates regularly with the facility lead, staffing director, nursing leads, and supportive departments regarding staffing needs.

Assists with orientating new staff and volunteers to facility.

Orders, stocks, and maintains office supplies as needed.

Assists with departmental administrative duties and day-to-day operations of their facility.

Contributes to departmental improvement & growth projects with suggestions from staff.

Utilizes clinical critical thinking and demonstrates ability to translate plans into action keeping in mind both short and long-term goals and outcomes.

Prepares daily staffing assignment sheet which includes information from the pharmacy department, clinical informatics, PAs/ NPs, nurses’ monthly schedule and registration.

Updates daily huddle board to reflect staff on duty.

Approves nurses and pharmacy staff weekly timesheets.

Serves in a non-clinical role as needed if facility is short staffed.

Communicates effectively via emails.

Maintains database with new hires.

Tracks volunteer hours as well as creates and issues certificate of completion.

CEO/Founder

Pearls, Promises, and Prayers - Newark, NJ 2018 - present • Develop organizational vision, mission and foundational structure to facilitate early growth for women empowerment support group.

• Support and encourage fellow members ranging from ages 18 and older to promote health and wellness. • Encourage members in educational and career planning workshops that are organized during monthly meetings with fellow members.

• Deliver speeches to groups of women in various venues addressing women empowerment.

System Supervisor

St. Joseph Regional Medical Center- Paterson, NJ 2002 - 2018 • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.

• Addressed, documented, and responded to incoming and outgoing calls and correspondence, as well as scheduling physician orders and preparing daily operating room schedules.

• Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories in both Paterson and Wayne campuses.

• Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.

Medical Secretary II

St. Joseph Regional Medical Center- Paterson, NJ 1999 - 2001 • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.

• Conducted patient interviews to gather health history, vital signs and information about current medical issues. • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.

• Organized charts, documents and supplies to maintain team efficiency.

MILITARY EXPERIENCE

United State Navy Veteran

Hospital Corpsman 1990 - 1991

• Trained in combat, life savings techniques and conducting physical exams.

• Maintained clean and organized work area with adequate supplies and reagents.

• Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.

EDUCATION

• Berkeley College - Newark, NJ

o Associate of Arts in Health Services Administration May 2020 • Dover Business College - Clifton, NJ

o Supervisor Certification 2001

• Naval Hospital Corp School -Great Lakes, IL

o Medical Assistant Certification 1991

SKILLS

• Team building and leadership

• Staff performance evaluations

• Employee coaching

• Documentation

• Time Management

• Extremely organized

• Reliable

• Effective team leader

• Staff supervision

• Training

• Conflict resolution

• Medical recordkeeping

• Scheduling

• Communication skill

CERTIFICATIONS/AWARDS

• National Honor Society 2019

• President’s List 2019

• Student Health Ambassador 2019

• Student Spotlight 2019

• Mental Health Aide Certification 2018



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