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Customer Service Vice President

Location:
Granger, IN
Posted:
November 03, 2022

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Resume:

Daniel H. Swain

574-***-****

adtbxm@r.postjobfree.com

Summary

Successful history of sales, sales management and channel management

Recruited, managed, trained, and mentored direct and indirect channel sales forces

Goal oriented and driven to deliver desired results

Proven interpersonal and enthusiastic communication skills

Experienced in Web Services and Internet Applications

Professional Experience

2015: SmartSense by Digi Mishawaka, IN

Recruited and developed SAAS healthcare customers for this regulated customer model

Strong Sales Leader

Developed new applications to drive sales

Was instrumental in the implementation of CRM for the corporation

2011-2013: KSS Enterprises South Bend, IN

Delivered cleaning solutions in Northern Indiana and Southern Michigan

Serviced base accounts and recruited new accounts

Maintained and grew a robust set of accounts

2005-2011: Appia Communications Traverse City, MI

Regional Manager

Recruit, develop and train an alternate sales channel covering 4 states

Worked with Web based telephony, storage applications, web CRM applications and web based email applications

4 years running National Sales person of the year

Consistent Presidents Club award winner

Over 130% of goal for 4 straight years (avg. 8 million dollars per year)

2000-2005: Point2Point, LLC Elkhart, IN

Vice President

Built company from ground up to profitability in 13 months

Developed teams for sales, product development, marketing and customer service

Delivered consulting solutions, cost, web application and Internet bandwidth applications (fiber optic)

Developed sales from start up to $3,000,000 annually

Education

1978-1982: Ball State University Muncie, IN

Bachelor’s Degree Political Science

Professional and Community Memberships

Clay Junior Baseball and Softball Association President

Clay High School Booster Club President

Stone Lake Conservation Club Vice President

Stone Lake Conservation Club President



Contact this candidate