Mary Mason

Life enrichment coordinator

Detroit, MI 48201

adtbww@r.postjobfree.com

+1-313-***-****

I received a promotion last year in May from housekeeping supervisor to life Enrichment coordinator I plan all the events for the seniors at The James in Ferndale Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Lead bus driver/ Housekeeper supervisor/Life enrichment Director/coordinator The James independent senior living - Ferndale, MI April 2021 to Present

I take the seniors to the destinations to all their appointments all their outings and all their shoppings and then I run the housekeeping department I make sure the building and the Apartments nice and clean if any fixing I contact Maintenance

Customer Service Representative/Call Center

Robert Half/Michigan Unemployment agency - Detroit, MI October 2020 to April 2021

I take inbound calls and I make outbound calls, I assist them in the unemployment payment and I helped him fill out the claim for unemployment. I set up appointment, I do data entry, Attend meetings, Supervisor/customer service representative

Magna International - Highland Park, MI

April 2020 to March 2021

I was a third-party contract the company name was static as I had a cleaning crew I supervised him to clean up magna seating Highland Park I also work with the management there they gave them 100% customer service

Lead Driver

Charoit transportation - Dearborn, MI

October 2014 to September 2018

Overseas a staff of 22 employees. I make sure that our team players was in uniform make sure the cars was inspected before they ride out I took the vehicles to the car wash when needed the oil change when need it, In the winter I jumpstart all the vehicles that was sitting to keep the vehicles running I open and closed

Building Captain/day Porter

Bedrock management LLC, Downtown Detroit - Detroit, MI November 2010 to October 2014

I cleaned the Compuware building,

The lobby restroom I also did the lobby I made sure the windows wipe took all the fingerprints off I made sure the rugs was nice and clean in the winter we changed out rugs I also had four floors that I went when I did the kitchen the bathrooms and I also stocked the products I was promoted to build and Captain then I supervise 15 employees it was my responsibility to lead him as a team to perform all duties Front Desk Agent at Western Hotel

Marriott - Detroit, MI

April 2006 to November 2010

Downtown Detroit

Maintaining great customer service catering to their needs I will check the guest in and out of hotel I had a great impact on my coworkers because of my excellent team player and leadership I helped out in every area that I was allowed The most important to me was listening to the guest needs Limousine Driver

Lavdas Limousine company - Warren, MI

March 2004 to April 2010

I worked inside the MGM Grand casino Detroit, As instructed I picked up the guests from the airport to the hotel and casino I took the guest to local events as instructed I drove the president the vice president and executive and their employees as instructed I kept up keeping of the limousine vehicle I clean the car out after each client I took the car to the carwash Got the oil changes on the car as well Education

High school Diploma

Cody High school

September 1978 to June 1981

Skills

• Computer and Software Experience

• 20 years of customer service

• Telemarketer

• Porter Experience

• Commercial Cleaning

• Customer service

• OSHA

• Manufacturing

• Information security

• Cybersecurity

• Active Directory

• Computer Networking

• Network Firewalls

• Bus Driving

• Microsoft Windows

• Help Desk

Certifications and Licenses

Chauffeur's Permit

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