JUSTIN PHILLIPS
Arlington, TX
*************@*****.***
Work Experience
General Manager
PIZZA PATRON - Dallas, TX
December 21, 2020-Present
District Manager / Multi-Unit Manager
SOUPER SALADS RESTAURANT - Dallas, TX
October 2011 to July 2020
• Multi-Unit Manager to six locations for six years
• Oversee loss prevention curriculum
• Communicated, enforced, and updated policies keeping business agile and responsive to changing
market conditions.
• Employ or terminate, teach, and develop managers.
• Supports and coaches Store Managers to increase their store profitability.
Area Manager
BURCH MANAGEMENT - Dallas-Fort Worth, TX
July 1999 to August 2011
• Multi-Unit Manager to four locations for four years.
• Recruited, hired, and trained new managers, including monitoring and review of individual
performance.
• Ran daily reports to assess performance and make proactive adjustments.
• Spearheaded training initiatives to improve employee performance and bottom-line business results
• Established ambitious goals for employees to promote achievement and surpass business targets.
• Delegated tasks to employees based upon individual strengths and experience in management.
• Mentored managers and instructed on the management of complicated sales, complex issues, and
difficult customers.
• Facilitated new hire orientations, processed transfers, and managed manager separations.
• Conducted manager performance reviews to assess strengths and weaknesses, keeping feedback
positive and constructive.
• Advised managers on organizational policy matters, such as hiring and training policies, and
recommend needed changes.
Education
Bachelor's in Economics
UT Arlington - Arlington, TX
September 1990 to May 1998
Skills
• Agile
• Loss Prevention
• Recruiting
• Business Analysis
• Profit & Loss
• Restaurant Management
• Management
• Forecasting
• Change Management