Medical Assistant Front Desk
Resume:
Angela T. Royster
*************@*****.***
Objective
To work in a growing organization, where the perfect blend of my years of experience, and I would like to exploit my potential and sense of obligation for fulfilling the goals of the organization.
Education
2006, Medical Careers at ECPI College of Technology, Charlotte, NC GPA 3.8
Awards, Fellowships, Grants
Customer Service Award/100% Accuracy Award
Perfect Attendance Awards
CPR Certification
April 2022 to Present
Personal Care Assistance
Affordable Home Care
• Assist with medications
• Light housekeeping.
• Daily residential duties for patients.
• Transferring
March 2021 to May 2021
Receptionist (Temp)
Flight Solution Airport
● Schedule appointment
● And putting client's information and computers
● Answer phones
● Filing
● Handling all types of currencies
● Light duty cleaning
April 2021 to December 2021
Clarion Inn Suites
Front Desk Agent
● Booking
● Answering phone calls
● Having all currency
● Computers .emails Google search navigations
● Light cleaning
● Breakfast
● Night audit
● Lots of overtime
May 2018 to December 2018
Cook/Dietary
Kerr Lake Rehabilitation
● Cook for a resident of 115
● Assist dietary aides
● Dishwasher
● Inventory load and unload
November 2011 to 2017 Provider Service Representative Xerox Inc. - Blue Cross Blue Shield of Indiana/Ohio, Raleigh, NC
• Responds to telephone inquiries and complaints using standard using standard scripts and procedures.
• Gathers information, research/resolves inquiries and logs provider calls, utilizing multiple computer programs.
• Researches and evaluates all relevant information to handle inquiries and complaints.
• Communicates with internal/external departments, drafts professional correspondence through email and process a variety of requests electronically.
• Provides functional guidance, training, and assistance to lower level. April 2008 to June 2011 Personal Care Assistance
Hendricks Home Care, Charlotte, NC
• Light housekeeping.
• Transferred client mechanical life/equipment.
• Dispense medication to patients.
• Cathedral care.
• Daily residential duties for patients.
April 2007 to April 2008, Patient Care Assistant
Eve Healthcare Services, Charlotte, NC
• Dispense medications to patients and gave injections.
• Cathedral care and Light housekeeping.
• Daily residential duties for patients.
• Transferred client mechanical life/equipment.
January 2007 to February 2007, Certified Medical Assistant Assignment on Staffing, Charlotte, NC
• Gave Allergy Injections.
• Set up and perform EKG.
• Call in prescriptions/prepared written prescriptions for patients.
• Measured patient vital signs and record results. August 2006 to December 2006, Certified Medical Assistant Asthma and Allergy Specialist, Charlotte NC
• Gave allergy injections and performed allergy testing.
• Provided breathing treatments for allergy patients.
• Measured patient vital signs.
• Called in written prescriptions.
• Set up and perform EKG’s.
May 2006 to August 2006, Certified Medical Assistant Charlotte Lung and Health, Charlotte, NC
• Measured patient vital signs and recorded chief complaint.
• Set up and performed EKG’s.
• Gave injections (allergy, depo, etc.)
• Performed venipuncture and collected other samples for lab testing.
• Performed lab testing (strep, pregnancv, and glucose)
• Removed stitches and provided wound care.
• Prepared patient examination rooms and equipment.
• Assisted physician in performing minor in office surgical procedures.
• Assisted staff in updating and organizing storage of medical records.
• Provided front office assistance such as: insurance coding and billing, scheduling patient appointments, calling in prescriptions, data entry of new patient and changed patient information, verification of patient insurances, pulling/filing medical charts, and other front desk tasks.
January 2001 to June 2004, Payroll Garnishment Representative Compass Group USA Corporate, Charlotte, NC
• Resolved payroll issues and Entered payroll in data base.
• Received and mailed out payroll checks.
• Microsoft word, Excel, and Power point.
• Worked with and resolved tax issues.
• Highest call rating in trouble shooting and resolving issues in a timely manner.
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