Service Representative Customer

Aminata Conteh

Wilkes-Barre, PA *****

*********@*****.***

+1-570-***-****

Customer Service Representative looking for customer facing opportunity in the technology or real estate industry. Work Experience

Warehouse Associate

Adidas/Chewy/Neiman Marcus - Wilkes-Barre, PA

September 2020 to Present

• Support the sales floor by executing back of house operational functions.

• Contribute to the enhancement of the customer experience to improve sales performance and bottom-line profitability.

• Inbound merchandise / supply receiving

• Outbound merchandise movement

• Inventory control

• Supports online sales activity via accurate and timely order fulfillment Customer Service Representative

Navient - Wilkes-Barre, PA

April 2019 to December 2020

• Review incoming correspondence and tax returns and take necessary actions

• Perform all account maintenance functions as necessary and in accordance with Taxation policy

• Maintain case files in the acceptable order

• Ensure all accounts are worked within client standards and State regulations

• Resolve issues of a non-routine nature as necessary

• Perform skip tracing and contract observance functions to ensure compliance of all company, client, and Federal Regulations Olive Garden Server

Wilkes-Barre, PA

July 2016 to April 2019

Education

High school diploma

G.A.R - Wilkes-Barre, PA

Skills

• Minor technical support

• Order picking

• Picking & packing

• Warehouse distribution

• Forklift

• Customer support

• Serving

• Shipping & Receiving

• Merchandising

Certifications and Licenses

• Reach Truck

Real Estate License

Contact this candidate