Customer Service Care

JACQUELINE

FIELDS

McDonough, GA 678-***-**** *******.****@*****.***

Skills Summary

Passionate, hardworking individual who engages in

team work to meet/exceed every mission and goal of the company. Experienced in being a lead for a truck company as a dispatcher and providing above and

beyond customer service. I’ve gained the skills to manage multiple photography studios including

scheduling, payroll, and hiring process.

Knowledgeable in CPR, First Aid, AED, Direct Care

Counseling, In Home Therapy, and Medical Tech.

Skills

● Management

● Photography

● Medical Technician

● In Home Therapy

● Direct Care Counseling

● CPR, First Aid, AED

● Dispatcher

Education

High School GED June 1993

PROFESSIONAL CERTIFICATIONS

CPR & First Aid & AED 04-2022

Adult /Child/Infant

2

Experience

Self Employed

Independent Contractor December 2021 – Present

● Deliveries (UberEats)

● In home childcare

● Customer Care

XPO Logistics

Dispatcher August 2015 – December 2021

● Handled incoming calls from customers regarding

deliveries

● Resolved customers issues, and complaints

● Dispatched trucks to Lowe’s stores

Positive Growth Inc.

Direct Care Counselor January 2007 – August 2015

● Supervised Clients

● Administered medication

● Completed documentation with client

information

● Transported clients

3

Stavros Independent Living

Personal Care Assistant April 2002 – January 2007

● Administered diabetic shots, feeding tubes,

colostomy bags, etc.

● Personal care for elderly and disabled (cleaning, bathing, etc.)

● Transported clients to medical appointments

● Ran errands for clients

Olan Mills Portrait Studio

Photography/Manager January 2000 – April 2007

● Managed studio

● Hiring Manager

● Made schedule

● Payroll process

● Responsible for inventory

4

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