Medical Records Clerk
Resume:
Leslie Watkins
Athens, GA *****
*************@*****.***
Work Experience
Substitute Teacher
ESS Education - Athens, GA
August 2019 to Present
• Adapt quickly to a variety of subjects, grade levels and teaching styles to present information effectively to students without interrupting daily scheduled lesson plans.
• Adhering to the curriculum and lesson plans assigned by the regular teacher. Following procedures and achieving lesson goals. Complying with all school regulations and policies at all times.
• Taking attendance and documenting daily notes. Compiling a report for the teacher for when they return. Overseeing students outside of the classroom, including in the hallways and cafeteria as well as addressing any student behavioural problems.
• Supervise tests, quizzes and in-class projects, maintaining a quiet and focused environment. Overseeing the normal classroom rhythms and activities. Ensuring the classroom and work stations are kept clean and orderly.
Medical Receptionist/Records Clerk
ATHENS MEDICAL ASSOCIATION - Athens, GA
March 2018 to April 2019
• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Check in/out, registered, and schedules patients in computerized practice management system. Obtain and verify insurance information and any other necessary data.
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents. Keeps patient appointments on schedule by notifying nurse/physician of patient's arrival; answering patients' questions; process payments from patients for co-pays and uninsured visits. Schedule appointments for new and recurring patients based on availability.
• Maintain hard copy patient records as well as the files stored in our EHR; fax, scan and copy required documents. Call patients to remind them of upcoming appointments. Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself; take messages and distribute to necessary persons.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Protects patients' rights by maintaining confidentiality of personal and financial information. Retrieve mail and distribute and maintain the reception area. Secretary
BILLUPS GROVE BAPTIST CHURCH - Winterville, GA
March 2008 to November 2017
• Greet visitors, direct them to the appropriate persons according to their needs and answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Operate office equipment such as fax machines, copier/printer, and phone systems, and use computers for spreadsheet and word processing. Order and dispense supplies. Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters. Prepare and mail checks.
• Arrange conferences, meetings, and travel reservations. Compose, type, and distribute meeting notes, routine correspondence, and reports. Maintain scheduling and event calendars. Make copies of correspondence and other printed material. Schedule and confirm appointments and any needed maintenance. Set up and maintain paper and electronic filing systems for records, correspondence, and other material. Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
• Completing income tax returns. Preparing monthly financial statements and yearly budget report. Education
Master of Health Administration in Healthcare Management South University-Savannah - Savannah, GA
September 2021
Bachelor in Healthcare Management
South University-Savannah - Savannah, GA
June 2018
Associate in Health Science in Healthcare Management Ultimate Medical Academy-Tampa - Tampa, FL
January 2013
Skills
• Front Desk (10+ years)
• Microsoft Office (6 years)
• Receptionist (10+ years)
• Customer Service Representative (10+ years)
• Clerical (10+ years)
• Medical Records (4 years)
• Scheduling (6 years)
• Billing
• Word
• Treasury management (9 years)
• Bookkeeping (9 years)
• Medical Receptionist (4 years)
• Medical Scheduling (4 years)
• Medical Office Experience (3 years)
• Multi-line Phone Systems (6 years)
• Accounting (9 years)
• Medical billing
• Communication skills
• Customer service (10+ years)
• Computer literacy
• Computer skills (10+ years)
• Data entry (5 years)
• Documentation review
• HIPAA (4 years)
• Administrative experience (9 years)
• Clerical experience (10+ years)
• English
• Healthcare Management
• Insurance Verification (2 years)
• EMR Systems (2 years)
• Word Processing (10+ years)
• EHR systems
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