Customer Service Machine Operator

Ryan Shead

**** * ************ **, ************, PA 19134

267-***-**** *************@*****.***

Objective

Dedicated, hard working, experienced person looking for a general maintenance position to advance skill set through problem solving, general upkeep, and following appropriate protocols with a well-established company.

Skills

Excellent customer service, punctual, able to clearly communicate with team and vendors, good attention to detail, able to positively handle sudden constraints, good attention to detail, excellent time management skills, able to consistently lift 25+ lbs, OSHA and forklift certified (expired), inventory management

Experience

Smith Edwards Dunlap 2867 E Allegheny Ave, Philadelphia, PA 19134

Machine Operator February 1999 - April 2012

●Set up, operate and maintain various warehouse machines

●Move product with forklift

●Operate pallet jack

●Complete proper forms

●Meet customers needs with overtime as needed

●Adhere to safety guidelines and company policies

Lethal Pest Solutions 1608 Brownsville Rd, Feasterville Trevose, PA 19053

Technician November 2012 - April 2019

●Meet with customers and provide excellent customer service

●Trained all new hires

●Update and manage route logistics

●Ensure accurate and timely service

●Complete billing paperwork and customer receipts

●Keep inventory of products

●Order and maintain stock

●Maintain company vehicle

●Adhere to safety guidelines and company policies

Greenix Pest Control 703 Van Rossum Ave, Beverly, NJ 08110

Technician April 2019 – August 2019

●Meet with customers and provide excellent customer service

●Update and manage route logistics

●Complete company and customer paperwork

●Keep inventory of products

●Order and maintain stock

●Maintain company truck

●Adhere to safety guidelines and company policies

Multi Housing Depot 511 Elbow Lane, Burlington NJ, 08016

Warehouse October 2019-August 2021

● Forklift certified

●Remove completed cabinets from assembly line

●Build orders according to customers needs as per order slip

●Maintain warehouse inventory daily

●Interact and communicate positively with warehouse team

●Help with shipping and receiving

●Perform repairs on cabinets if necessary

●Operate pallet jack

●Work overtime as needed

Tinius Olsen 1065 Easton Road, Horsham, PA 19044

Store Room Assistant August 2021 - Present

●Receive, check, and store incoming shipments

●Deliver and pick up parts from vendors

●Navigate computer system to create purchase orders and picking lists

●Pick and prepare parts for shipment

●Inventory parts and materials

●Communicate with members of the team to resolve inventory issues

●Maintain a neat and organized work area

●Perform minor repairs

●Communicate with team and customers in a timely manner through email

Education

Frankford High School Class of 1998 Diploma

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